Retail Operations Manager
2 days ago
Scenthound, a leading provider of dog wellness services, is seeking an exceptional Retail General Manager to lead our South Boulder location. As a key member of our management team, you will be responsible for driving sales growth, managing day-to-day operations, and delivering exceptional customer experiences.
We offer a competitive $75,000-$90,000 per year salary, depending on experience, as well as a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, and opportunities for career advancement.
Responsibilities
Drive membership sales through health and wellness education
Maintain a knowledgeable team that prioritizes dog wellness and safety
Drive employee development through leadership, training, and performance reviews
Create an environment conducive to teamwork, open communication, and Scenthound values
Manage client expectations; Resolve customer concerns
Ensure the safety of dogs and team members at all times
Requirements
2+ years of management experience
Customer service experience (retail, restaurant)
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Reliable transportation
Willingness to work in a smoke-free environment
About Us
Scenthound is a fast-growing company dedicated to providing top-notch dog wellness services. Our mission is to help dogs live happy, healthy lives, and we're looking for talented individuals who share our passion.
This is an exciting opportunity to join a dynamic team and contribute to our continued success.
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