Retail Operations Manager

2 days ago


Boulder, Colorado, United States Scenthound South Boulder, CO Full time
Job Overview
Scenthound, a leading provider of dog wellness services, is seeking an exceptional Retail General Manager to lead our South Boulder location. As a key member of our management team, you will be responsible for driving sales growth, managing day-to-day operations, and delivering exceptional customer experiences.

We offer a competitive $75,000-$90,000 per year salary, depending on experience, as well as a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, and opportunities for career advancement.

Responsibilities
• Drive membership sales through health and wellness education
• Maintain a knowledgeable team that prioritizes dog wellness and safety
• Drive employee development through leadership, training, and performance reviews
• Create an environment conducive to teamwork, open communication, and Scenthound values
• Manage client expectations; Resolve customer concerns
• Ensure the safety of dogs and team members at all times

Requirements
• 2+ years of management experience
• Customer service experience (retail, restaurant)
• Strength to lift up to 70 pounds; stamina to stand for long periods of time
• Reliable transportation
• Willingness to work in a smoke-free environment

About Us
Scenthound is a fast-growing company dedicated to providing top-notch dog wellness services. Our mission is to help dogs live happy, healthy lives, and we're looking for talented individuals who share our passion.

This is an exciting opportunity to join a dynamic team and contribute to our continued success.

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