Patient Service Representative
1 month ago
We are seeking a highly skilled Patient Service Representative to provide exceptional patient service and satisfaction in our clinical team. This individual will be a key support person to staff members and patients, handling phone calls, patient inquiries, and appointment scheduling with a high level of customer service and communication skills.
Responsibilities- Provide exceptional customer service to patients and visitors, acknowledging and greeting them with a smile.
- Respond to patient questions and concerns in accordance with DCA policies.
- Answer telephones and schedule appointments with accuracy and efficiency.
- Maintain appointment books and confirm appointments with patients.
- Follow up on no-shows and cancellations, and register patients on sign-in sheets.
- Post charges and payments to patient accounts, and check voice-mail daily.
- Maintain a clean and friendly waiting area for patients.
- Experience working in a dental, medical, or healthcare office is preferred.
- Knowledge of insurance plans (HMO/PPO) is a plus.
- Excellent customer service skills and experience answering telephones.
DCA is an equal opportunity workplace that celebrates diversity and recognizes the value it brings to our patients and employees. We are proud to be an inclusive and welcoming environment for all individuals.
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Member Service Representative
4 weeks ago
Chicopee, Massachusetts, United States Polish National Credit Union Full timeJob Summary:Polish National Credit Union is seeking a highly motivated and experienced Member Service Representative to join our team. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, handling member account functions, and promoting credit union products and services.Key...
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Customer Service Representative
4 weeks ago
Chicopee, Massachusetts, United States UFP Technologies Full timeJob Title: Customer Service RepresentativeUFP Technologies is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our medical device customers.Key Responsibilities:Communicate customer specifications and requirements to engineering...
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Customer Service Representative
4 weeks ago
Chicopee, Massachusetts, United States Gateway Fiber Full timeAbout Gateway FiberGateway Fiber is a locally owned and operated internet service provider dedicated to positively impacting communities through better internet. Our mission is to create a leading, national fiber-to-the-home platform, reaching 500,000 homes and businesses over the next several years. We provide faster, more reliable internet with a simple...
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Customer Service Representative
4 weeks ago
Chicopee, Massachusetts, United States Big Y Full timeAt Big Y, we're committed to delivering an exceptional customer experience. As a Customer Service Specialist, you'll play a key role in ensuring our customers receive the best possible service.Your responsibilities will include:Providing World Class customer service and a pleasant and rewarding shopping experienceRepresenting Big Y by working together with...
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Bank Customer Service Representative
4 weeks ago
Chicopee, Massachusetts, United States M&T Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Bank Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving routine problems, and promoting a positive banking experience.Key ResponsibilitiesCustomer Service: Provide personalized...
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Customer Service Representative/Lot Attendant
4 weeks ago
Chicopee, Massachusetts, United States U-Haul Full timeCustomer Service Representative Job SummaryU-Haul is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist...
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Customer Service Representative
4 weeks ago
Chicopee, Massachusetts, United States P.R.I.D.E. Full timeOverview:We are seeking a skilled and enthusiastic Cashier/Sales Associate to join our dynamic team at P.R.I.D.E. As a key member of our crew, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and organized store environment.Responsibilities:Customer Service: Greet customers with a...
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Customer Service Representative
4 weeks ago
Chicopee, Massachusetts, United States Staples Full timeKey Responsibilities: Respond quickly and resourcefully to customer requests and concerns. Create a positive, inviting environment for customers. Multitask on sales responsibilities and merchandising while maintaining a neat and clean store. Learn and use basic selling skills to engage and present solutions to customers.About the Role:As a Retail Store...
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Automobile Sales Representative
1 month ago
Chicopee, Massachusetts, United States Metro Chrysler Jeep Dodge Full timeJob SummaryAs an Automobile Sales Representative at Metro Chrysler Jeep Dodge, you will be responsible for selling automobiles by understanding and demonstrating their characteristics, capabilities, and features. You will develop and qualify buyers, closing sales and providing exceptional customer service.Key ResponsibilitiesUnderstand and demonstrate...
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Customer Service Ambassador
4 weeks ago
Chicopee, Massachusetts, United States Gateway Fiber Full timeGateway Fiber is seeking a Customer Service Representative to play a critical role in supporting our industry-leading customer experience. The successful candidate will be the frontline in representing Gateway to our customers and the communities we serve.Key Responsibilities:* Showcase Gateway's core values interacting with customers in a professional and...
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Customer Service Representative
4 weeks ago
Chicopee, Massachusetts, United States Buffalo Wild Wings Full timeBe Part of the ActionAt Buffalo Wild Wings, we're not just a restaurant – we're a sports bar, a gathering place, and a community. As a Cashier/Greeter, you'll be at the heart of it all, providing an unforgettable experience for our guests.What You'll DoMake a great first impression with every guest, from Little League teams to sports fans.Manage takeout...
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HVAC Service Technician Position
4 weeks ago
Chicopee, Massachusetts, United States Lane Valente Industries Full timeJob DescriptionAt Lane Valente Industries, we are seeking a skilled HVAC Service Technician to join our team of field technicians. As a leading international construction and facility maintenance company, we provide top-notch services to top U.S. corporations and are supported by experienced managers in our offices.We are looking for talented individuals who...
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Service Manager
4 weeks ago
Chicopee, Massachusetts, United States TruGreen Full timeJob Description:As a Service Manager at TruGreen, you will be responsible for providing quality and timely service to our customers through the recruitment, training, and supervision of a team of lawn care specialists. You will evaluate the quality of service provided to customers and develop procedures to minimize customer complaints. Your excellent...
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Weekend Registered Nurse Position
1 month ago
Chicopee, Massachusetts, United States Maxim Healthcare Service Full timeAbout the JobMaxim Healthcare Services is seeking skilled and compassionate Registered Nurses (RNs) for weekend nursing opportunities in Chicopee, MA. As a leading provider of home healthcare services, we offer flexible day, evening, and overnight shifts to accommodate your schedule.ResponsibilitiesUtilize the nursing process to assess, plan, implement, and...
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Customer Experience Associate Westover AFB
4 weeks ago
Chicopee, Massachusetts, United States Army Air Force Exchange Service Full timeJob DescriptionAs a Customer Experience Associate at the Army Air Force Exchange Service, you will lead a team of passionate and knowledgeable customer service representatives who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning, and executing daily/weekly...
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Home Team Associate
13 hours ago
Chicopee, Massachusetts, United States Walmart Full timeJob Overview: Home associates play a vital role in ensuring a positive customer experience on the sales floor. Their primary responsibilities include greeting customers, offering assistance, and recommending merchandise based on customer needs. They also maintain Home displays throughout the day to ensure a visually appealing shopping environment.Benefits:...
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Server Representative
4 weeks ago
Chicopee, Massachusetts, United States Applebee's Full timeServer Job DescriptionAt Applebee's, we're looking for a Server who can provide exceptional guest service and create a memorable dining experience. As a Server, you will be the first and last impression for our guests, making recommendations and anticipating their needs.Responsibilities:Provide friendly and attentive service to guestsMake recommendations and...
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Pharmacy Technician
4 weeks ago
Chicopee, Massachusetts, United States Walgreens Full timeJob Description:Customer ExperienceEngage with customers and patients by providing exceptional service and assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.Models and Shares Best PracticesModel and share customer service best practices with all team members to deliver a distinctive...
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Retail Sales Representative
4 weeks ago
Chicopee, Massachusetts, United States Atlantis Management Group Full timeJob Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Atlantis Management Group. As a Sales Associate, you will be responsible for providing excellent customer service by greeting and communicating with customers, working the register, preparing the store, and maintaining a clean, safe environment. Key...
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Licensed Practical Nurse
13 hours ago
Chicopee, Massachusetts, United States Mental Health Association, Inc. Full time**Job Summary**Mental Health Association, Inc. is seeking a dedicated Licensed Practical Nurse to provide essential nursing services for our residents, coordinating their health needs and ensuring compliance with regulations.**Key Responsibilities:**Respond to inquiries from residents and administration regarding participant health needs.Coordinate medical...