Automotive Service and Sales Representative

7 days ago


Carmichael, California, United States AAA NCNU Full time
About the Role

AAA NCNU is seeking a highly skilled Automotive Service and Sales Representative to join our team. As a key member of our auto repair locations, you will be responsible for providing exceptional customer service while also driving sales and revenue growth.

Salary Information

The estimated annual salary for this role ranges from $53,000 to $73,000, depending on performance and experience. In addition to your base pay, you may also earn commissions and/or piece rate bonuses, with most employees earning between $2,300 and $33,000 annually in incentives.

Job Description

As an Automotive Service and Sales Representative, your primary responsibilities will include:

  • Selling and scheduling vehicle repairs, writing repair orders, dispatching jobs to technicians, and providing estimates to customers.
  • Responding to customer concerns or complaints and escalating issues to management when necessary.
  • Maintaining a safe and clean work area, participating in ongoing training as assigned by management, and staying up-to-date with technical bulletins, industry magazines, and online resources.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A high school diploma or equivalent required; 3-5 years of experience in sales and service advisory roles preferred.
  • A valid California driver's license and a current 39-month driving record.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
Benefits

At AAA NCNU, we offer a comprehensive benefits package, including:

  • Great pay opportunities, including commissions and/or piece rate bonuses.
  • A generous 401(k) matching program, with a company match of up to 6% of eligible earnings per pay period.
  • A range of health insurance options, including medical, dental, and vision coverage.
  • Paid holidays and paid time off, with an additional 24 hours per year dedicated to volunteer activities.
  • A collaborative and supportive work environment, with opportunities for professional growth and development.
Other Requirements

This role requires occasional travel to various auto repair locations and may involve working in a fast-paced environment with multiple priorities and deadlines. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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