Customer Service Representative

4 weeks ago


Sun City West, Arizona, United States Goodwill Industries International Inc Full time

At Goodwill of Central and Northern Arizona, we are seeking a highly skilled Cashier to join our team. This role is an excellent opportunity for individuals who enjoy interacting with customers and providing top-notch service.

About the Role:

This position will be responsible for leading an excellent customer experience, promoting sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, and maintaining sales floor standards. As a Cashier, you will have the opportunity to work in a dynamic environment where no two days are the same.

Key Responsibilities:
  • Customer Service: Greet customers, answer their questions, and provide solutions to their needs.
  • Sales Floor Management: Maintain sales floor standards by following floorwork and PPM (picture process map) standards.
  • Point of Sale (POS): Perform POS responsibilities, process all forms of payments, and complete closing procedures as necessary.
Requirements:
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
  • Excellent Customer Service Skills: You must have excellent communication and interpersonal skills to interact with customers effectively.
  • Mathematical Skills: Basic mathematical skills are preferred, but not required.
  • Language Proficiency: The ability to speak, read, and write English proficiently is essential.
Benefits:

As a valued member of our team, you will receive a comprehensive Total Rewards package, which includes:

  • 5 Medical Plans: Choose from a variety of medical plans to suit your needs.
  • Health Reimbursement Account (HRA): Employer-funded HRA provides additional financial support.
  • Dental Plans: Three dental plans to choose from, offering various levels of coverage.
  • Vision Plan: Comprehensive vision coverage to protect your eye health.
  • 401K: Immediate participation upon hire, with employer matching contributions.
  • Life Insurance: Employer-paid life insurance provides peace of mind for you and your loved ones.
  • Employee Assistance Program (EAP): Confidential counseling services to support your well-being.
  • Paid Time Off (PTO): Generous PTO policy allows you to relax and recharge.
  • Paid Holidays: Enjoy paid holidays throughout the year.


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