Registration Clerk
3 weeks ago
Crawford Memorial Hospital is seeking a skilled Registration Clerk to join our team. As a key member of our admitting department, you will be responsible for providing exceptional customer service while ensuring a smooth and efficient registration process for patients, families, and visitors.
Key Responsibilities:
- Provide outstanding customer service and greet all visitors in a courteous and professional manner.
- Accurately register patients in a timely manner, ensuring compliance with hospital regulatory requirements.
- Assist patients with directions, provide wheelchair transportation, and announce pages in a clear and well-modulated voice.
- Maintain provider and other related hospital personnel contact information, which is used and posted for the ER and Night call lists.
- Ensure accurate and timely completion of legally required documents, such as consent forms and MSP questionnaires.
- Provide information to patients/representatives about billing, complaint process, patient rights, visiting hours, and hospital-specific literature.
- Collect and process patient deposits and co-payments as required.
- Keep forms and supplies stocked as needed.
- Comply with all established safety procedures to ensure a safe environment for patients, visitors, and staff.
- Participate in performance improvement activities.
Requirements:
- High School diploma or equivalent required.
- Minimum 2 years of experience in an office/clerical setting preferred.
- Strong data entry and typing skills.
- Ability to work independently, prioritize, and complete tasks in a timely manner.
- Excellent communication and customer service skills.
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Patient Registration Coordinator
13 hours ago
Robinson, Illinois, United States Crawford Memorial Hospital Full timeJob Title: Registration ClerkJob Summary:The Registration Clerk is responsible for providing exceptional customer service while ensuring a smooth and efficient registration process for patients, family members, and visitors. This role requires strong communication and organizational skills to accurately register patients in a timely manner, meeting hospital...