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Patient Registration Coordinator

1 month ago

Robinson, Illinois, United States Crawford Memorial Hospital Full time

Job Title: Registration Clerk

Job Summary:

The Registration Clerk is responsible for providing exceptional customer service while ensuring a smooth and efficient registration process for patients, family members, and visitors. This role requires strong communication and organizational skills to accurately register patients in a timely manner, meeting hospital regulatory requirements.

Key Responsibilities:

  • Provide a courteous and caring first impression to patients and their families.
  • Accurately gather demographic and financial information from patients.
  • Assist patients with directions and provide wheelchair transportation when needed.
  • Announce pages and contact personnel as required.
  • Ensure accurate and timely completion of legally required documents.
  • Collect and process patient deposits and co-payments.
  • Comply with all established safety procedures to ensure a safe environment.

Requirements:

  • High School diploma or equivalent required.
  • Minimum 2 years of experience in an office or clerical setting preferred.

Skills:

  • Strong data entry and typing skills.
  • Ability to work independently and prioritize tasks.
  • Excellent communication and customer service skills.