Insurance Client Care Professional

3 weeks ago


La Chaussade, Nouvelle-Aquitaine, United States Reggie Dickerson - State Farm Agent Full time

Job Summary

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We are seeking a skilled Insurance Client Care Professional to join our dynamic team. This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional customer service and building strong relationships.

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About the Role

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This full-time position offers competitive hourly pay plus commission and bonus opportunities. As a Customer Relations Representative, you will work closely with customers to understand their needs, provide personalized service, and promote our insurance products.

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Key Responsibilities

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  • Establish and maintain strong relationships with customers to ensure long-term loyalty and retention.
  • Respond promptly and accurately to customer inquiries regarding insurance policies, coverage, and claims.
  • Use active listening skills to understand customer needs and provide tailored solutions.

Requirements

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  • Exceptional customer service skills and a passion for delivering high-quality service.
  • Ability to work independently and as part of a team to achieve common goals.
  • Strong communication and interpersonal skills to build rapport with customers and colleagues.
  • Proactive problem-solving skills to resolve customer issues efficiently.

Benefits

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  • Competitive hourly pay and potential for commission and bonus.
  • Opportunities for growth and advancement within the agency.
  • Paid time off, including vacation and personal/sick days.
  • Health benefits and valuable career-building experience.

The estimated annual salary for this role is approximately $60,000 - $75,000 based on industry standards and location considerations.



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