Slot Machine Technician

4 weeks ago


Hobbs, New Mexico, United States PENN Entertainment Full time
Role Summary

We are seeking a skilled Slot Machine Technician to join our team at PENN Entertainment. As a key member of our gaming operations team, you will be responsible for the repair and maintenance of all slot machines and gaming devices.

Key Responsibilities
  • Perform preventative maintenance on slot machines, including cleaning, inspecting, adjusting, and testing various machine parts.
  • Respond to machine malfunctions and repair issues as they occur during gaming.
  • Assist floor supervisors with malfunctions and answer floor calls.
  • Ensure slot machines are filled with ticket paper to maintain constant operation.
  • Provide excellent customer service and resolve guest complaints regarding slot machines.
Requirements
  • Must be at least 21 years of age.
  • Must qualify for licensing with the New Mexico Racing & Gaming Commissions.
  • High School diploma or equivalent preferred.
  • 6-12 months of experience in electronics and maintenance of technical equipment, game machines, or slot machines preferred.
  • Ability to work varying schedules, including all shifts, days, and holidays.
  • Good oral and written communication skills, with fluency in English.
  • Bilingual in Spanish preferred.
  • Knowledge of New Mexico gaming laws and regulations, as well as Penn National Gaming's internal controls, policies, and procedures.
Working Conditions

The work environment is fast-paced and may be loud. Employees may be exposed to second-hand smoke in guest areas and may work in low-lighted areas. Comfortable working in hot and cold temperatures, as well as around bright and/or flashing lights.



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