Service Advisor

2 weeks ago


Orlando, Florida, United States HGreg Group Full time
About Us

HGreg is one of the fastest growing automotive groups in North America, with a strong presence in Florida, California, and Quebec. Our mission is to provide exceptional customer service and quality vehicles to our customers.

Job Summary

We are seeking a highly skilled and motivated Service Advisor to join our Pre-Owned Department at HGreg Orlando. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring timely and efficient vehicle maintenance, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Provide accurate and detailed estimates to customers
  • Dispatch work to technicians and ensure timely completion
  • Quality check work performed on vehicles
  • Update management on work being performed and notify customers when vehicles are ready
  • Maintain accurate records of vehicle maintenance and repairs
Requirements
  • High school diploma or equivalent
  • 1 year of experience as an internal Service Advisor in the automotive industry
  • Strong communication and interpersonal skills
  • Basic knowledge of Google products (Gmail, Google Sheets, etc.)
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Work Environment

The Service Advisor will work in a fast-paced environment, interacting with customers, technicians, and management. The ideal candidate will be able to multitask, prioritize tasks, and maintain a high level of accuracy and attention to detail.


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