Sales Associate

3 days ago


Pittsburgh, Pennsylvania, United States European Wax Center - Squirrel Hill Full time
Job Description

As a Guest Service Associate at European Wax Center in our busy Squirrel Hill location, you'll play a critical role in the Guest's overall experience. Your primary responsibility will be to provide exceptional customer service, ensuring that every Guest feels welcome and valued.

Key responsibilities include:

  • Answering incoming calls and making outgoing calls to Guests
  • Making detailed notes on each reservation to communicate with Guests about wax pass savings and promotions
  • Ensuring all required paperwork is completed prior to the Guest's reservation
  • Checking out and rebooking Guests after the waxing service

As a Guest Service Associate, you can expect to earn $12/hr plus commission on Wax Pass sales. All of our GSAs make anywhere from $10-$20 more per hour based on their sales.

To thrive in this role, you don't need sales experience. We will teach you everything you need to know. However, you must be outgoing and enjoy talking to people. You also must have flexible availability, as weekends are a prime time for seeing many Guests.

Your Center Manager is your main source of support and will meet with you on a regular basis to ensure you are set up for success and maximizing your earning potential.

Please note that the physical demands of this position include regular talking and hearing, frequent use of hands and fingers, and occasional lifting of up to 25 pounds.


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