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Labor and Delivery Operations Manager

2 months ago

Detroit, Michigan, United States DMC Harper UniversityHutzel Women's Hospital Full time
Job Summary

We are seeking a highly skilled Patient Services Manager to join our team at DMC Harper University/Hutzel Women's Hospital. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Labor and Delivery department.

Key Responsibilities
  • Leadership and Management
    • Provide strategic leadership and direction to a team of clinical and administrative staff.
    • Develop and implement policies and procedures to ensure efficient and effective department operations.
  • Quality and Performance Improvement
    • Collaborate with senior leadership to develop and implement quality improvement initiatives.
    • Monitor and analyze departmental performance metrics to identify areas for improvement.
  • Staff Development and Engagement
    • Provide coaching and mentoring to staff to enhance their skills and knowledge.
    • Develop and implement training programs to ensure staff are equipped to provide high-quality patient care.
  • Communication and Collaboration
    • Serve as a liaison between the Labor and Delivery department and other hospital departments.
    • Communicate effectively with staff, patients, and families to ensure seamless care transitions.
Requirements
  • Bachelor's degree in Nursing (BSN) required; Master's degree preferred.
  • Current licensure as a Registered Nurse (RN) in the state of Michigan.
  • Three years of progressive nursing experience, with a minimum of two years in a leadership or management role.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.