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Retail Operations Leader

2 months ago


Asheville, North Carolina, United States Columbia Sportswear Full time
Position Overview
As a pivotal member of our retail management team, the Retail Operations Leader plays a crucial role in steering the daily functions of our store. With a focus on enhancing customer satisfaction and driving sales growth, this position is essential for the success of our new store initiative.

Key Responsibilities
  • Oversee and manage daily store operations, ensuring adherence to company standards and procedures.
  • Develop and implement strategies aimed at improving customer service and increasing store profitability.
  • Lead, mentor, and develop a diverse team of associates, fostering a positive and productive work environment.
  • Conduct regular evaluations of team performance and provide coaching to enhance service quality.
  • Maintain optimal inventory levels through effective management and communication.
  • Collaborate with upper management to relay market insights and employee achievements.

Qualifications
  • Bachelor's degree or equivalent experience in retail management.
  • A minimum of 5 years of relevant experience in a retail environment.
  • Proven leadership skills with experience in managing teams and driving performance.
  • Strong analytical and problem-solving abilities to address operational challenges.
  • Proficient in using Point of Sale (POS) systems and other retail software.

Work Environment
This role requires a dynamic and active presence in the store, with the ability to lift and move items as needed. Flexibility in scheduling is essential to accommodate the retail business cycle.

Equal Opportunity Employer
Columbia Sportswear is committed to creating a diverse environment and is proud to be an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.