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Manager of Retail and Community Relations
2 months ago
*MUST HAVE AVAILABILITY M-F, 11AM-1PM*
Work-Life Balance - All Kneaders Bakery & Cafe locations observe a weekly closure every Sunday and are also closed on Thanksgiving Day and Christmas annually.Health Benefits designed to support overall wellness, including options for pet insurance for your furry companions.Opportunities for Career Advancement - With various paths available in restaurant leadership, retail management, and specialized training in pastry and bread baking, Kneaders promotes professional growth.Competitive Hourly Wage along with the potential to earn tips during each shift.Kneaders Bakery & Cafe is in search of a dedicated Retail & Community Engagement Manager who shares our enthusiasm for high-quality food, exceptional customer service, and community involvement. In this role, you will collaborate with a vibrant team that offers a diverse menu featuring freshly baked breads, pastries, and a variety of wholesome soups, salads, and sandwiches.
To excel as a Retail & Community Engagement Manager at Kneaders Bakery & Cafe, you should possess:
A proactive mindset, with the ability to actively engage with guests and confidently recommend meal and gift options to both new and returning customers.The capacity to work efficiently, learn from experiences, and proactively assist other departments when necessary.Availability:
Must be available to work Monday through Friday during peak lunch hours, with additional availability on Saturdays as required. Expect to work extra hours during the busy holiday season, including weekends and extended hours. Responsibilities will include organizing and leading a team for holiday basket preparation and merchandise management.
Merchandising Responsibilities:
Your primary duties will involve welcoming guests to the brand, merchandising, creating daily gift baskets, managing inventory, maintaining cleanliness and organization, and assisting with front-of-house operations as needed. Participation in weekly management meetings is also expected.
Community Engagement Duties:
Foster relationships with local schools for participation in fundraising events, ensuring all necessary information and documentation is provided to the Home Office. Organize community partnership fundraising events and collaborate with marketing and home office teams to host brand-wide events and individual store activities. Work closely with General Managers, District Leadership, Regional Leadership, and the home office team to ensure successful store events that align with our brand values and deliver outstanding customer service.
Develop partnerships with local realtors and title companies to promote gift basket and catering sales for the restaurant.
To be a successful Retail & Community Engagement Manager at Kneaders Bakery & Cafe, candidates should have:
At least 1 year of experience in customer service or retail.A strong understanding of compliance with local, state, and federal food handling and sanitation regulations.A flexible schedule, as shifts may vary based on customer traffic and seasonal demands, with hours ranging from early morning to late evening, Monday through Saturday.Must be at least 18 years of age to qualify for this position.If you believe you are the right fit for this role, we encourage you to explore this opportunity further.
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