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Field Service Technician

2 months ago


Champlin, Minnesota, United States Jobot Full time
Job Summary

We are seeking a seasoned and dynamic Field Service Technician to join our Engineering team at Jobot. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing complex technical equipment at customer sites.

Key Responsibilities
  • Perform installation, preventive maintenance, and repair of equipment at customer sites.
  • Utilize Programmable Logic Controller (PLC), Human Machine Interface (HMI), and Logix systems for troubleshooting and resolving technical issues.
  • Conduct diagnostic tests and interpret results to identify faults and defects.
  • Adhere to safety procedures and regulations at all times to ensure a safe working environment.
  • Provide exceptional customer service by responding promptly to service calls and ensuring effective resolution of customer issues.
  • Collaborate with the engineering team to develop solutions and improve the quality of service.
  • Document all service actions by completing reports, logs, and records in a timely and accurate manner.
  • Contribute to team effort by accomplishing related results as needed.
  • Keep abreast of the latest developments in the field and participate in continuous learning opportunities.
Requirements
  • Experience as a Field Service Technician or similar role in the Water/Wastewater Treatment industry.
  • Proven experience with PLC, HMI, Logix, and other related systems.
  • Exceptional technical troubleshooting, equipment maintenance, and field repair skills.
  • Strong customer service skills with a commitment to delivering high-quality service.
  • Solid mechanical aptitude and electrical troubleshooting capabilities.
  • Excellent problem-solving abilities and critical thinking skills.
  • Proficiency in using computers and related software.
  • Ability to create and maintain technical documentation.
  • Familiarity with safety procedures and protocols in the field.
  • Exceptional diagnostic skills and preventive maintenance abilities.
  • Excellent communication and teamwork skills.
  • Able to work in a fast-paced, challenging environment.
  • Willingness to travel to customer sites as required.