Automation Systems Specialist

1 month ago


Montgomery, Alabama, United States Premier Tech Full time
Job Title: Automation Support Technician

As a key member of our Technical Support team, you will develop expertise in Premier Tech Systems and Automation's equipment, guiding our customers through troubleshooting challenges and recommending solutions to improve their uptime.

Your Future Role and Responsibilities

  • Troubleshoot issues encountered by customers and service technicians, identifying solutions to optimize equipment performance.
  • Program various modules for customers' equipment, ensuring seamless integration and functionality.
  • Provide clear explanations of how our products work, maximizing customer utilization and satisfaction.
  • Make technical recommendations to customers to assist in preventive maintenance, reducing downtime and increasing efficiency.
  • Monitor the status of requests from customers and service technicians, ensuring timely resolution and follow-up.
  • Maintain various documents and databases, ensuring efficient management of technical information and knowledge sharing.
  • Monitor and interpret performance indicators to optimize processes and improve service delivery.
  • Connect remotely with customers to resolve problems related to industrial programming, providing expert guidance and support.
  • Initiate support tickets and document each step in Salesforce, ensuring accurate tracking and resolution.
  • Collaborate and act as a liaison between customers and different teams, such as Parts and Sales, to best meet customer needs.
  • Provide exceptional customer service, ensuring high levels of satisfaction and loyalty.

Qualifications

  • Degree in automated systems, mechatronics, electromechanics, electrical engineering, industrial automation, controls engineering, or instrumentation engineering.
  • Experience in PLC troubleshooting and ability to work with and interpret electrical, mechanical, hydraulic, and pneumatic components and schematics.
  • Knowledge of CRM or ticketing systems, Salesforce (a plus).
  • Ability to communicate technical information in an accessible manner to clients.
  • Knowledge of industrial safety principles and good communication skills.
  • Proven work experience as a field service technician, experienced equipment start-up tech, or similar.
  • Knowledge of Allen Bradley products and FANUC robots.
  • Desire for continuous growth opportunities and excellent time management skills.

Additional Information

  • Technical support operates 24/7, including scheduled rotations outside of regular business hours.

Are These Words Meaningful to You?

mechatronics, PLCs, automation, robotics, customer service



  • Montgomery, Alabama, United States Adecco US, Inc. Full time

    We are seeking a talented Lead Manufacturing Automation Specialist to enhance our manufacturing processes through advanced automation technologies.Key Responsibilities:• Design, develop, and implement automation systems for manufacturing processes.• Conduct feasibility studies and ROI analysis for automation projects.• Collaborate with cross-functional...

  • Automation Specialist

    4 weeks ago


    Montgomery, Alabama, United States Humana Full time

    Automation Engineer IIWe are seeking a skilled Automation Engineer II to join our team. In this role, you will be responsible for ensuring the integrity and accuracy of web applications, APIs, and data systems through rigorous testing and validation processes.Key Responsibilities:Designing, building, and maintaining automated testing frameworks and test...


  • Montgomery, Alabama, United States Army National Guard Full time

    Job DescriptionSkillfully integrating signal systems and networks is crucial for the military's success. As a Signal Support Systems Specialist, you will be responsible for ensuring seamless communication within Army National Guard units.Key Responsibilities:Maintain and Operate Signal SystemsPerform Signal Support Functions and Unit-Level...


  • Montgomery, Alabama, United States Advanced Systems Design Full time

    Job Title: Business Systems AnalystAdvanced Systems Design is seeking a Business Systems Analyst to join our team. As a Business Systems Analyst, you will serve as a liaison between the business community and the IT organization, providing technical solutions to meet user needs.The ideal candidate will possess expertise in the business unit(s) they support,...

  • IT Automation QA Lead

    1 month ago


    Montgomery, Alabama, United States Ryder System, Inc. Full time

    Job Title: IT Automation QA LeadRyder System, Inc. is seeking a highly skilled IT Automation QA Lead to join our team. As a key member of our Quality Assurance team, you will be responsible for ensuring the quality and reliability of our software applications.Key Responsibilities:Develop and implement automated testing strategies to ensure the quality and...

  • IT Systems Specialist

    4 weeks ago


    Montgomery, Alabama, United States GovCIO Full time

    Job SummaryWe are seeking a highly skilled IT Systems Specialist to join our team at GovCIO. As an IT Systems Specialist, you will be responsible for implementing computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.Key ResponsibilitiesDefine application problems by conferring with clients and...


  • Montgomery, Alabama, United States CBRE Full time

    About the RoleWe are seeking a highly skilled Sr. Building Automation Engineer to join our team. As a key member of our Global Workplace Solutions (GWS) team, you will be responsible for designing, implementing, and maintaining building automation systems that optimize energy efficiency, comfort, and productivity.Key Responsibilities:Design and implement...


  • Montgomery, Alabama, United States Advanced Systems Design Full time

    Job Overview:Serves as a liaison between the business community and the IT organization to provide technical solutions to meet user needs.Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.Analyzes business partner's operations to understand their strengths and weaknesses...


  • Montgomery, Alabama, United States Advanced Systems Design Full time

    Job Overview:Serves as a liaison between the business community and the IT organization to provide technical solutions to meet user needs.Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.Analyzes business partner's operations to understand their strengths and weaknesses...


  • Montgomery, Alabama, United States United States Air Force Full time

    Aircraft Systems SpecialistThe United States Air Force employs hundreds of tactical aircraft to complete its missions. As an Aircraft Systems Specialist, you will be responsible for ensuring that every component of these high-performance aircraft is maintained to the most exacting standards.Key ResponsibilitiesKnowledge of principles applying to aircraft...


  • Montgomery, Alabama, United States Oracle Full time

    Job SummaryAs a System Engineer at Oracle, you will be responsible for implementing, supporting, and maintaining Oracle's solutions and services. This role involves providing system implementation, support, monitoring, and maintenance of Oracle's solutions and services.Key ResponsibilitiesImplement and support Oracle solutions and servicesMonitor and...


  • Montgomery, Alabama, United States United States Air Force Full time

    Aircraft Systems SpecialistThe United States Air Force employs hundreds of tactical aircraft to complete our missions, including fighters, strike-fighters and attack planes. It's the responsibility of Aircraft Systems Specialists to ensure that every component of these high-performance aircraft is maintained to the most exacting standards. These experts...


  • Montgomery, Alabama, United States LADGOV CORPORATION Full time

    Job Title: Electrical Systems SpecialistJob Summary: We are seeking an experienced Electrical Systems Specialist to join our team at LADGOV CORPORATION. The successful candidate will be responsible for installing, maintaining, and repairing electrical systems, including high-voltage lines, circuits, and equipment. Key Responsibilities:Install new and...


  • Montgomery, Alabama, United States Ladgov Corporation Full time

    Job OverviewLadgov Corporation seeks an experienced Electrical Systems Specialist to join our team. The ideal candidate will have a strong background in electrical systems installation, maintenance, and repair.Key Responsibilities:Install and maintain electrical systems, including high-voltage lines and circuits.Perform routine maintenance and repairs on...


  • Montgomery, Alabama, United States Advanced Systems Design Full time

    Job Title: Project Management SpecialistAdvanced Systems Design is seeking a highly skilled Project Management Specialist to join our team. As a Project Management Specialist, you will be responsible for coordinating project activities, monitoring progress, and maintaining stability within project-oriented work efforts.Key Responsibilities:Project...


  • Montgomery, Alabama, United States Ladgov Corporation Full time

    Job SummaryWe are seeking an experienced Electrical Systems Specialist to join our team at Ladgov Corporation. The successful candidate will be responsible for installing and maintaining electrical systems, including high-voltage lines and circuits.Key Responsibilities:Install new and existing electrical lines, circuits, and systems.Provide maintenance to...


  • Montgomery, Alabama, United States Leidos Full time

    Job Summary:Leidos is seeking a highly skilled Cybersecurity Specialist to join our team. As a Cybersecurity Specialist, you will be responsible for managing and optimizing cloud environments, configuring and troubleshooting cloud, virtual, and physical hardware and software systems, and performing cybersecurity vulnerability scans and addressing...


  • Montgomery, Alabama, United States SMS Data Products Group Full time

    Job SummaryWe are seeking a skilled Telecommunications Systems Specialist to join our team at SMS Data Products Group. The ideal candidate will have experience in installing, maintaining, and repairing voice, data, and wireless communications systems.Key ResponsibilitiesPerform all infrastructure support for the program, including cabling, infrastructure,...


  • Montgomery, Alabama, United States Sunrise Systems, Inc. Full time

    Job Title: HR Transformation SpecialistAt Sunrise Systems, Inc., we are seeking a highly skilled HR Transformation Specialist to join our team. As a key member of our HR function, you will play a critical role in executing transformation and project plans across the employee lifecycle. Your expertise will be instrumental in overseeing and coordinating the...

  • System Engineer I

    4 weeks ago


    Montgomery, Alabama, United States Oracle Full time

    Job SummaryOracle is seeking a highly skilled System Engineer I to join our team. As a System Engineer I, you will be responsible for providing system implementation, support, monitoring, and maintenance of Oracle's solutions and services.Key ResponsibilitiesImplement and maintain Oracle solutions and servicesProvide technical support and troubleshooting for...