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Field Service Technician

1 month ago

Waukesha, Wisconsin, United States FROMAGEX INC Full time
Job OverviewFromagex Inc. is seeking a skilled Field Service Technician to join our team. The successful candidate will be responsible for implementing projects at customer sites, working in partnership with manufacturers and project managers to ensure seamless execution.

Main Responsibilities Manage equipment start-up and maintenance, resolving issues to meet performance commitments
Provide service proposals based on equipment requirements, prepare orders and assemble components and parts
Provide on-site service, including site surveys, PI&D implementation, maintenance, and troubleshooting

Spare Parts Service Coordinate and adapt products for the North American market with the product manager
Provide support for equipment homologation with relevant authorities
Select upstream part components for manufacturing equipment
Manage spare parts requests, including selection, procurement, and stock control before shipment to the customer

Job Requirements Degree or technical certification
Significant experience in electromechanics and pneumatics
Basic principles of automation
Fluency in English, French, and Spanish (a plus)
Proven field service experience
Ability to troubleshoot, test, repair, and maintain technical equipment
Proficiency in Autocad, Solidworks, or other technical drawing software
Experience in the food industry, with a plus for the cheese industry
Ability to travel in the USA, Canada, and Europe
Ability to work independently and take measured initiative