Technical Support Specialist

4 weeks ago


Oakwood, Ohio, United States Dayton Children's Full time

Job Summary

The Support Analyst position at Dayton Children's provides front line technology support for customer issues. This includes daily responsibilities for receiving, prioritizing, managing, and resolving reported technical issues. The analyst tracks, documents and resolves customer issues using the Service Desk ticket tracking system, or via other methods in accordance with departmental procedures and ITIL processes. The Support Analyst will provide support for hardware, software, phone, audio visual, and basic network support to internal users as well as support to remote users. Key responsibilities include troubleshooting devices, participating in an on-call rotation, and providing after hours phone support.

Requirements

A minimum of 1-year prior work experience is required. Strong understanding of Active Directory, DHCP, TCP/IP and DNS and how it relates to desktop support is necessary. The ability to determine what is a client or server issue and follows proper escalation steps is also required. Self-motivated with the ability to work quickly and independently with minimal supervision, effective interpersonal and teamwork skills, and a positive and proactive attitude are essential.

Education and Certifications

A High School Diploma is required, and an Associates Degree in a subject related to Information Technology is preferred. CompTIA A certification is also preferred.

Physical Requirements

The ability to move equipment and files that weigh up to 50 lbs. and bend/kneel frequently while working with equipment is required.



  • Oakwood, Ohio, United States Woolpert Full time

    Job Summary:The Technical Product Support Specialist at Woolpert provides software support to clients via our helpdesk ticketing system. This role requires becoming an expert in our products, user experience, configurations, and workflows.Responsibilities:Perform initial ticket investigation, gathering information and data collection, documenting, and...


  • Oakwood, Ohio, United States Woolpert Full time

    Job Summary:We are seeking a skilled Technical Product Support Specialist to join our team at Woolpert. As a Technical Product Support Specialist, you will be responsible for providing software support to our clients via our helpdesk ticketing system.Key Responsibilities:Perform initial ticket investigation, gathering information and data collection,...


  • Oakwood, Ohio, United States Medline Industries Full time

    Job Summary:Medline Industries is seeking a Technical Support Specialist for ERP Systems to provide support for the user community and development team in the design, development, configuration, and testing of our Logistics Systems, including Warehouse Management, Transportation Management, and Labor Management Systems.Key Responsibilities:Provide technical...


  • Oakwood, Ohio, United States Sabel Systems Technology Solutions LLC Full time

    Job Description:Sabel Systems Technology Solutions, LLC is a leading solution provider for innovative and agile Digital Engineering and Acquisition Technical Stack design, implementation, and support.We are seeking a highly skilled Data Migration Specialist to join our team in Dayton, OH. As a Data Migration Specialist, you will be responsible for defining...


  • Oakwood, Ohio, United States Sabel Systems Technology Solutions LLC Full time

    About UsSabel Systems Technology Solutions, LLC is a leading provider of innovative and agile Digital Engineering and Acquisition Technical Stack design, implementation, and support.We operate in secure public clouds, on-premises clouds, and hybrid clouds, offering large business opportunities and training within our small business agility and people-first...


  • Oakwood, Ohio, United States Huntington Ingalls Industries Full time

    Job Description:At Huntington Ingalls Industries, we are seeking a highly skilled Cloud Security Specialist to join our team. As a Cloud Security Specialist, you will be responsible for evaluating system security and information assurance requirements consistent with the Intelligence Community Directive (ICD) 503, including Joint SAP Implementation Guide...


  • Oakwood, Ohio, United States Sabel Systems Technology Solutions LLC Full time

    About the RoleSabel Systems Technology Solutions, LLC is a leading solution provider for innovative and agile Digital Engineering and Acquisition Technical Stack design, implementation, and support.We have projects across the DoD, Industry, and Academia. We operate in secure public clouds, on-premises clouds, and hybrid clouds.Key ResponsibilitiesManage...


  • Oakwood, Ohio, United States Epsilon Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Specialist II to join our team at Epsilon. As a key member of our Information Assurance team, you will play a critical role in supporting the implementation and maintenance of security controls within our domestic and international infrastructures and data centers.Key ResponsibilitiesSupport the...


  • Oakwood, Ohio, United States NCR Voyix Full time

    About NCR VOYIXNCR VOYIX is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a strong presence in 35 countries, our company has approximately 16,000 employees worldwide.For nearly 140 years, we have been a global leader in consumer transaction technologies, transforming everyday consumer...


  • Oakwood, Ohio, United States Tyler Technologies Full time

    Job SummaryWe are seeking a highly skilled Business Intelligence Implementation Consultant to join our team at Tyler Technologies. As a key member of our implementation team, you will be responsible for providing professional services to clients, including consultation, software readiness, and education on Tyler software products.Key ResponsibilitiesDesign...


  • Oakwood, Ohio, United States NOVA Full time

    We are seeking a skilled Computer Service Technician to provide primary, secondary, and advanced support to senior Air Force personnel tasked with maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support.The ideal...


  • Oakwood, Ohio, United States Sabel Systems Technology Solutions LLC Full time

    We are seeking a highly skilled Atlassian Developer to join our team at Sabel Systems Technology Solutions, LLC. As a key member of our Digital Engineering Solutions technical team, you will be responsible for configuring Jira, Confluence, and Jira Service Management to provide customized solutions for our Space Systems Command customer.The ideal candidate...


  • Oakwood, Ohio, United States Unavailable Full time

    About the RoleUnavailable is seeking a highly skilled Information Assurance Toolsmith to join our team. As a key member of our SAP Cloud Platform team, you will be responsible for evaluating system security and information assurance requirements consistent with the Intelligence Community Directive (ICD) 503, Joint SAP Implementation Guide (JSIG), Committee...

  • Product Owner

    4 weeks ago


    Oakwood, Ohio, United States Credence company Full time

    Job SummaryCredence company is seeking a Product Owner to support the Air Force-Product Life Cycle Capability Support Office at Wright-Patterson Air Force Base, Ohio.About the RoleAs a Product Owner, you will provide leadership and technical input for the transition plans to migrate legacy Engineering, Acquisition, and Logistics applications and legacy...


  • Oakwood, Ohio, United States Premier Health Full time

    ERP Systems Analyst Senior Job SummaryThe ERP Systems Analyst Senior will provide advanced-level programming and systems analysis support for strategic and tactical projects at Premier Health. This role will participate in all areas of the project life cycle, including project definition, estimating, systems design, programming, implementation, maintenance,...


  • Oakwood, Ohio, United States ENSCO Full time

    Job DescriptionWe are seeking an experienced Space Systems Senior Network Systems Engineer to support Space Systems Command Battle Management Command, Control, and Communications (SSC/SZ) portfolio.Key Responsibilities:Support enterprise integration and modernization of tactical level Command, Control & Communications (C3) capabilities to transform satellite...

  • Data Analyst

    3 weeks ago


    Oakwood, Ohio, United States JÖST Full time

    About the RoleJST is seeking a highly skilled Data Analyst to join our team in Dayton, Ohio. As an Acquisition Function Specialist, you will be responsible for providing expert analysis and support to our government clients. This is a full-time, onsite position with opportunities for hybrid/remote work.Key Responsibilities• Develop and manage server-side...


  • Oakwood, Ohio, United States ENSCO Full time

    Job Description:ENSCO Inc. is a leading engineering and technology company providing innovative solutions to governments and private industries worldwide. We are seeking an experienced Senior Network Systems Engineer to support our Space Systems Command Battle Management Command, Control, and Communications (SSC/SZ) portfolio.Key Responsibilities:Support the...


  • Oakwood, Ohio, United States Sabel Systems Technology Solutions LLC Full time

    Sabel Systems Technology Solutions LLC is a leading provider of innovative Digital Engineering and Acquisition Technical Stack design, implementation, and support. We operate in secure public clouds, on-premises clouds, and hybrid clouds, offering large business opportunities and training within our small business agility and people-first culture.The...


  • Oakwood, Ohio, United States Datum Technologies Group Full time

    IMCS Subject Matter Expert (SME)Datum Technologies Group is seeking a highly skilled IMCS Subject Matter Expert to join our team. As an IMCS SME, you will work closely with our team to resolve interface and interoperability requirements within the IMCS program with its interfacing partners and map IMCS data to the appropriate IMCS business processes.Duties &...