Customer Service Management Trainee
22 hours ago
Are you a customer service enthusiast looking to take your skills to the next level? Uline is seeking a Customer Service Management Trainee to join our team at our state-of-the-art call center. As a Customer Service Management Trainee, you will gain hands-on experience in customer service management and develop the skills to lead a team of customer service representatives.
Key Responsibilities:- Master all aspects of customer service management through comprehensive training.
- Manage and develop a team of customer service representatives by setting clear goals, evaluating performance, and providing constructive feedback.
- Review department procedures and standards to identify areas for improvement.
- Bachelor's degree.
- 1+ year prior customer service experience (a strong plus).
- Strong track record of customer-focused service, teamwork, and attention to detail.
- Prior leadership/management experience (a plus).
- Complete medical, dental, vision, and life insurance coverage.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program.
- Bonus programs.
Uline is North America's leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
We are proud to operate as a drug-free workplace and are an EEO/AA Employer/Vet/Disabled.
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