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Facilities Operations Manager

2 months ago

Savannah, Georgia, United States ABM Industries Full time

Overview

The Facilities Operations Manager will take charge of contracted services within a facility or campus, overseeing both operational and administrative functions while ensuring effective cost management. This role will be responsible for recruitment, safety protocols, productivity, and the overall quality of services provided.

Benefits Overview:

ABM Industries provides a comprehensive benefits package. For detailed information regarding ABM's benefits, please refer to the appropriate resources.

Key Responsibilities:

+ Build and sustain robust client relationships with designated accounts.

+ Identify improvement opportunities and guide the team in implementing effective process enhancements.

+ Foster a strong safety culture and maintain a secure work environment.

+ Efficiently recruit, manage, and lead a team of skilled employees and supervisors with a focus on ongoing improvement.

+ Inspire and develop team members while facilitating organizational transitions.

+ Ensure that work assignments and schedules align with departmental, facility, and contractual requirements; plan, develop, and allocate work schedules to meet service delivery expectations.

+ Conduct regular quality control inspections to guarantee that quality standards are consistently met or surpassed.

+ Adjust departmental plans and priorities to address operational challenges effectively.

+ Perform time studies to enhance operational tasks, schedules, and staff distribution.

+ Seek opportunities to boost revenue by offering additional or periodic services to clients.

+ Drive performance management through performance evaluations, establishing clear job expectations, coaching and guiding staff, and applying disciplinary measures when necessary.

+ Undertake special projects and other assigned duties.

Minimum Qualifications:

Experience:

+ 3 to 5 years of relevant experience, including a minimum of 2 years in a supervisory capacity.

+ Familiarity with OSHA safety standards and regulations.

+ Ability to cultivate strong relationships across all organizational levels.

+ Capacity to navigate ambiguity and maintain composure in diverse situations.

+ Commitment to excellence demonstrated through accountability, collaboration, and integrity.

+ Outstanding verbal and written communication, interpersonal, consultative, and negotiation skills.

+ Ability to thrive in a fast-paced environment while managing multiple projects and adapting to change.

+ Proficiency in resolving issues under tight deadlines and pressure.

+ Skill in prioritizing tasks and projects while managing multiple responsibilities within time constraints.

+ Excellent organizational skills, attention to detail, and strong analytical, troubleshooting, and decision-making abilities.

+ Strong interpersonal skills; capability to develop productive business relationships and influence key internal stakeholders.

+ Experience with custodial equipment and floor care.

+ Knowledge of custodial practices and procedures.

+ Preferred experience in managing custodial operations.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.