Service Team Associate
6 days ago
We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Help customers locate products, answer questions, and provide solutions to meet their needs.
- Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
- Engage customers on the benefits of our Rewards program and Private Label Credit Cards, and assist with enrollments.
- Participate in visual merchandising, including maintaining store recovery standards and ensuring a well-merchandised store.
- Assist with truck unloading, stocking, and planogram processes, and perform other duties as assigned.
- Support shrink and safety programs, adhering to Standard Operating Procedures (SOPs) and Company policies.
- Interact with colleagues in a positive and respectful manner, promoting a team-oriented environment.
- Retail and/or customer service experience preferred.
- Ability to remain standing for long periods, move throughout the store, and perform physical tasks such as lifting and bending.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities.
Michaels Stores offers a competitive total base pay range of $17.00 - $20.00, as well as opportunities for personal and professional growth. We are committed to fostering an inclusive environment for all Team Members, and we strive to inspire our customers, cultivate confident leaders, and serve our communities.
At Michaels Stores, we believe in the importance of creativity and self-expression. We are dedicated to providing a positive and supportive work environment, where Team Members can learn, grow, and thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Service Team Associate
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