Logistics Operations Manager

4 weeks ago

Johns Creek, Georgia, United States Zywie Inc Full time
Job Title:
Logistics Manager

Job Type:
Salary

Schedule:
Monday-Friday (Subject to change with business need)

Reports To:
Operational Support Leadership

SUMMARY:
Zywie Healthcare, a cardiac monitoring company founded in 2014, seeks a Logistics Manager to oversee the inbound and outbound operations of the Logistics Department in our Johns Creek office. As a trendsetter in the industry, we aim to expand beyond cardiac devices to become the gold standard for patient care. We need your expertise to help us achieve this goal.

We are looking for a Logistics Manager to supervise the daily operations of the Logistics department, including staffing, scheduling, and resource allocation. The ideal candidate will have a strong understanding of customer service principles, practices, and technologies, as well as excellent communication, interpersonal, and problem-solving skills. If you have a proven track record of leading high-performing teams and are proficient in customer service software and LMS systems, we encourage you to apply.

Key Responsibilities:
Conduct performance evaluations and provide constructive feedback.
Foster a positive and collaborative team environment.
Manage daily operations of the Logistics department, including staffing, scheduling, and resource allocation.
Monitor and analyze key performance indicators (KPIs) to ensure service standards are met.
Address and resolve escalated logistics issues and complaints in a timely and professional manner.
Develop and implement logistical policies, procedures, and best practices.
Identify areas for process improvement and lead initiatives to enhance efficiency and service quality.
Collaborate with other departments to ensure a seamless operations across all touchpoints.
Drive efforts to improve customer satisfaction and loyalty.
Gather and analyze customer feedback to inform service enhancements.
Ensure consistent application of company standards in all customer interactions.
Prepare regular reports on department performance, including metrics related to customer satisfaction, response times, and resolution rates.
Use data-driven insights to make informed decisions and recommend improvements.
Develop and deliver training programs to enhance team skills and knowledge.
Stay updated on industry trends and best practices to ensure the team is equipped with the latest tools and techniques.

Qualifications:

  • Bachelor's degree in Logistics, Management, or a related field (or equivalent work experience).
  • Proven experience in a Logistics Supervisor role, with a track record of leading high-performing teams.
  • Strong understanding of customer service principles, practices, and technologies.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to analyze data, identify trends, and make strategic recommendations.
  • Proficiency in customer service software and LMS systems.
  • Ability to work under pressure and manage multiple priorities in a fast-paced environment.

COMPETENCIES:

  • LeadershipExhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
  • InnovationDisplays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
  • ProfessionalismApproaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality ManagementLooks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • QuantityMeets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

  • Logistics Manager

    4 weeks ago

    Johns Creek, Georgia, United States Zywie Inc Full time

    Job Title: Logistics Manager Job Type: Full-time Schedule: Monday-Friday (Flexible schedule) Reports To: Operations ManagerSUMMARY: Zywie Inc is a leading provider of cardiac monitoring solutions. We are seeking a highly skilled Logistics Manager to join our team in Johns Creek. The successful candidate will be responsible for overseeing the inbound and...

  • Application Project Manager

    4 weeks ago

    Johns Creek, Georgia, United States Infrastructure and Communications S Full time

    Job OverviewWe are seeking a highly skilled Application Project Manager to lead our team in delivering innovative solutions for our clients.The ideal candidate will have extensive experience in project management, logistics, and supply chain management, with a strong background in IT project management.The successful candidate will be responsible for driving...

  • Restaurant Operations Manager

    4 weeks ago

    Johns Creek, Georgia, United States Taco Mac Restaurant Group Full time

    Restaurant Manager Job DescriptionTaco Mac Restaurant Group is seeking experienced Restaurant Managers to lead our restaurants to success. As a Restaurant Manager, you will be responsible for providing operational excellence, leading a team, and driving sales growth.Key Responsibilities:Lead a high-performing team to achieve sales and profit goalsDevelop and...

  • Building Operations Manager

    4 weeks ago

    Johns Creek, Georgia, United States Imerys Full time

    Job SummaryImerys is seeking an experienced individual to manage the day-to-day operations of our facility at the Johns Creek Science & Technology Center. This position will be responsible for ensuring safety compliance, overseeing maintenance activities, and optimizing purchasing processes.Key Responsibilities:Building & Infrastructure:Manage the facility...

  • Senior Learning Manager

    3 weeks ago

    Johns Creek, Georgia, United States Saia Full time

    Job SummarySaia is seeking a Senior Learning Manager to lead the design and delivery of innovative programs that enhance workforce capabilities and align training with strategic organizational goals.Main ResponsibilitiesDesign and manage programs to drive workforce development, partnering with leadership and cross-departmental teams.Develop and execute a...

  • Learning and Development Manager

    4 weeks ago

    Johns Creek, Georgia, United States Saia Full time

    Senior Manager, Learning and DevelopmentSaia is a logistics and transportation company that values its people, customers, and community. We strive to create a positive culture driven by our core values, including dignity and respect, a customer-first approach, and safety.As a Senior Manager, Learning and Development, you will play a key role in enhancing...

  • Senior Manager, Learning and Development

    3 weeks ago

    Johns Creek, Georgia, United States Saia Inc. Full time

    Unlock Your PotentialSaia is a leader in logistics and transportation, committed to doing things the right way. We prioritize our people, customers, and community, and we're looking for a Senior Manager, Learning and Development to join our team.Position OverviewThis role is responsible for designing and managing innovative programs to enhance workforce...

  • Enterprise Windows Deployment Lead

    4 weeks ago

    Johns Creek, Georgia, United States Comprehensive Resources INC Full time

    Job OverviewAs a Level 3 Engineer on the Enterprise Windows Deployment Team, you will support driver updates, operating system deployment, physical hardware testing and validation, and point of sale (POS) support and development. You will provide 3rd level support for client and server operating systems, independently research and resolve moderately complex...

  • Event Coordinator

    4 weeks ago

    Johns Creek, Georgia, United States Life Time> Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Event Coordinator to join our team at Life Time. This role will provide logistical and tactical support to our Events and Corporate Communications team, as well as adult programming. The successful candidate will ensure that events are successful and align with Life Time's Mission and Vision...

  • Senior Specialist, Medical Operations

    3 weeks ago

    Johns Creek, Georgia, United States Alcon Full time

    Job SummaryWe are seeking a highly skilled Health, Safety, and Environmental Specialist to join our team at Alcon. As a key member of our Medical Operations department, you will play a critical role in ensuring the well-being of our associates and maintaining a safe working environment.Key ResponsibilitiesIdentify and mitigate hazardous workplace conditions,...

  • Enterprise Windows Deployment Manager

    3 weeks ago

    Johns Creek, Georgia, United States Comprehensive Resources INC Full time

    Job OverviewComprehensive Resources INC is seeking an experienced Enterprise Windows Deployment Manager to join our team. As a key member of our organization, you will be responsible for leading the deployment of Microsoft Windows operating systems and applications to our clients. This is a challenging role that requires strong technical skills, excellent...

  • Assurance Manager

    4 weeks ago

    Johns Creek, Georgia, United States EisnerAmper Full time

    About Our Assurance TeamEisnerAmper's Assurance Group is dedicated to providing exceptional audit and assurance services to our clients. We strive to create lasting partnerships based on solutions rather than simply identifying issues in financial statements.Our team operates on the core tenets of profound trust, professional integrity, and consistent...

  • Labor and Employment Attorney

    3 weeks ago

    Johns Creek, Georgia, United States Saia Full time

    Job SummarySaia is seeking a skilled Labor and Employment Attorney to join our team. As a key member of our HR department, you will provide expert guidance on employment law matters, ensuring compliance with applicable laws and regulations.Key ResponsibilitiesProvide advice on employment law issues, including hiring, discipline, terminations, accommodations,...

  • Senior Enterprise Windows Deployment Engineer

    4 weeks ago

    Johns Creek, Georgia, United States Pyramid Consulting, Inc Full time

    Job Title: Senior Enterprise Windows Deployment EngineerWe are seeking a highly skilled Senior Enterprise Windows Deployment Engineer to join our team at Pyramid Consulting, Inc. This is a contract opportunity with a 12+ month duration and is located in Johns Creek, GA (onsite).Job Summary:The successful candidate will be responsible for supporting and...

  • Senior Technical Project Manager

    4 weeks ago

    Johns Creek, Georgia, United States Macy's Full time

    Unlock Your Potential as a Senior Project Management ExpertAt Macy's, we're on a mission to empower bold, innovative representation for all. Our Mission Every One fosters growth, pride, and satisfaction by embracing the uniqueness of every individual. When we bring our whole selves to work, we unlock a wealth of ideas and energy that benefits everyone.Job...

  • PACU Registered Nurse

    3 weeks ago

    Johns Creek, Georgia, United States Incredible Health Full time

    Job Summary:We are seeking a highly skilled PACU Registered Nurse to join our team at Incredible Health. As a PACU RN, you will provide immediate post-operative care to a variety of surgical patients, monitoring vital signs and managing symptoms of anesthesia.Responsibilities:Administer prescribed medications and implement treatment plans as directed by...

  • Electrical Engineer II

    4 weeks ago

    Johns Creek, Georgia, United States Alcon Full time

    About AlconAlcon is a global leader in eye care, driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed to make a meaningful impact in the lives of our patients and customers.Job SummaryWe are seeking a highly skilled Senior Electrical Engineer to join our Facilities Team at our Johns...

  • Experienced Veterinary Technician

    3 weeks ago

    Johns Creek, Georgia, United States Windward Animal Hospital Full time

    Job Summary:Windward Animal Hospital is a leading veterinary facility dedicated to providing exceptional care to our animal patients.We are seeking a compassionate and skilled LICENSED Veterinary Technician to support our veterinarian(s) and ensure the well-being of our animal patients.Our clinic specializes in exotic species as well as rabbits, and we...

  • Experienced Veterinary Assistant

    4 weeks ago

    Johns Creek, Georgia, United States Windward Animal Hospital Full time

    Job Summary:We are seeking a dedicated and compassionate LICENSED Veterinary Technician to join our team at Windward Animal Hospital, a leading veterinary facility committed to providing exceptional care to our furry, scaled, or feathered companions.As a Licensed Veterinary Technician at Windward Animal Hospital, you will play a crucial role in supporting...

  • Physical Therapist

    4 weeks ago

    Johns Creek, Georgia, United States ATI Physical Therapy Full time

    OverviewWe are seeking a skilled Physical Therapist to join our team at ATI Physical Therapy. As a leading outpatient orthopedic physical therapy company, we strive to provide exceptional care to our patients and a supportive environment for our clinicians.Clinician SupportWe prioritize our clinicians' success, with a clinical structure that allows...