Front-of-House Team Member

7 hours ago

Round Rock, Texas, United States RAMEN TATSU-YA PAYROLL LLC Full time
Job Description

Ramen Tatsu-Ya Round Rock is seeking a skilled Front-of-House Staff Member to deliver exceptional service and contribute to a dynamic team environment.

Key Responsibilities:

  • Master various front-of-house positions, adhering to checklists provided by the General Manager.
  • Upsell menu items and promotions to enhance the guest experience and increase sales.
  • Provide outstanding guest service through table touches, addressing guest needs, and maintaining a welcoming atmosphere.
  • Perform daily cleaning duties, including wiping down surfaces and managing spills.
  • Complete side work as required and check out with the Manager on Duty to ensure all tasks are finished and shift responsibilities are met.
  • Prioritize timely food delivery to tables to ensure guests receive their orders promptly.
  • Regularly check restrooms for cleanliness and restocking, ensuring they are well-maintained throughout the shift.
  • Demonstrate extensive menu knowledge to answer guest questions, make recommendations, and ensure accurate order fulfillment.

Requirements:

  • Previous experience in a front-of-house role, with supervisory experience preferred.
  • Strong leadership skills and ability to train and motivate staff.
  • Excellent customer service and conflict resolution skills.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Proficiency with point-of-sale (POS) systems and managing reports.

Perks Include:

  • Paid medical benefits.
  • Free shift meals.
  • Discounts at Tatsu-Ya restaurants.
  • Flexible hours in a fun, fast-paced environment.
  • Opportunities for internal growth.

Benefits:

  • Opportunities for career growth and development within the company.
  • Additional benefits, including health insurance and employee discounts.

At Ramen Tatsu-Ya, we value our team members and offer a supportive environment for growth and development.

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