Residence Inn Guest Services Manager

5 days ago


Renton, Washington, United States Residence Inn Seattle South Renton Full time
Night Auditor Job Summary

This is a unique opportunity to join the Residence Inn Seattle South Renton team as a Night Auditor. In this role, you will oversee hotel operations overnight, ensuring accurate daily transactions and exceptional guest experiences. We offer a competitive salary range of $16.28-$20.50/hour, as well as benefits including group insurance, paid time off, and a company-matched 401(k) plan.

Responsibilities
  • Review and reconcile daily transactions, including financial reports and checklists.
  • Ensure prompt and courteous service to all guests, addressing their needs and concerns.
  • Utilize problem-solving skills to resolve guest issues efficiently, ensuring satisfaction and loyalty.
  • Adhere to proper cash handling procedures, posting and reconciling charges accurately.
  • Maintain effective communication with all shifts and departments, ensuring seamless operations.


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