Business Support Specialist

5 days ago


Madison, Wisconsin, United States Heartland Dental Full time

**About the Role**

As a Business Support Specialist, you will play a vital role in ensuring the smooth operation of our front office. Your primary responsibility will be to provide exceptional patient care and support to our team members.

Key Responsibilities:

  • Greet patients warmly and create a positive first impression
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential

About Advanced Dental Specialists - Madison West

Advanced Dental Specialists - Madison West is a dynamic dental practice that values teamwork, collaboration, and community involvement. As a member of our team, you will have the opportunity to work with a talented group of professionals who are dedicated to providing exceptional patient care.

What You'll Gain

  • Competitive salary range: $45,000 - $60,000 per year, depending on experience
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • Access to state-of-the-art technology and resources


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