Automotive Sales and Service Representative
4 weeks ago
**About Big O Tires - Falcon**
We are committed to being the preferred tire and auto service retailer in every community, while making Big O Tires a great place to work. Our team is dedicated to delivering exceptional customer experiences, building loyalty, and maximizing sales.
**Estimated Salary: $45,000 - $60,000 per year**
**Job Description**
As an Automotive Sales and Service Representative for Big O Tires - Falcon, you will focus on enhancing the customer experience, building loyalty, and driving sales growth. If you have a strong background in sales or customer service, excellent communication skills, and a passion for delivering top-notch service, we encourage you to apply.
**Responsibilities:**
- Build customer satisfaction and loyalty by providing exceptional guest experiences
- Achieve a thorough knowledge of all products, services, warranties, and maintenance issues
- Stay up-to-date through training and vendor publications
- Adhere to Big O Tires policies and procedures
- Work 40-50 hours per week, including Saturdays
- Assist other sales or service associates as needed to exceed customer expectations
**Requirements:**
- 3+ years of experience in tire and auto service sales or customer service
- Strong auto service and tire sales knowledge
- Good leadership abilities and team building skills
- Excellent customer service and communication skills
- Strong organizational skills
- Proficient at preventive maintenance sales
- Maintain a professional appearance at all times
**Benefits:**
- Competitive salary
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Signing bonus
- Training & development opportunities
- Vision insurance
**Why Choose Big O Tires - Falcon?**
We offer a fast-paced, high-volume environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. If you are a motivated individual who is passionate about delivering exceptional service, we encourage you to apply.
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