Restaurant Operations Manager

3 weeks ago


Rocky Mount, Virginia, United States Papa John's - PJ Operations Full time

Job Description

Papa John's - PJ Operations

We are seeking a skilled Shift Leader to supervise shifts and/or work areas in the operation of a Papa John's restaurant. The successful candidate will ensure high-quality products and customer service are delivered to ensure restaurant profitability.

Key Responsibilities

  • Adhere to guidelines, techniques, and expectations for each station, including dough management, accuracy, and proper portioning.
  • Perform assigned work station duties, such as making quality products, following product preparation procedures, and maintaining established product holding times.
  • Contribute to achieving the Company's product goal, commit to meeting customer needs, and minimize customer complaints.
  • Exemplify and exhibit the Core Values, maintain a positive attitude, work well with others, and be flexible and adaptable to change.
  • Ensure adequate shift coverage, provide immediate feedback, and correct problems when identified.
  • Contribute to profit goals by accurately utilizing the FOCUS System, executing cash management duties, and assisting in managing adequate inventory levels.

Requirements

Skills: Cash management, planning and organization, effective communication


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