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Regal Cinema Service Associate
2 months ago
Position Overview:
As a valued member of our team, you will play a crucial role in delivering outstanding customer experiences at Regal Entertainment. Team members are categorized based on the specific needs of the theatre and employee availability, and may be classified as variable hour, part-time fixed, part-time regular, or full-time hourly employees. Your primary responsibility will be to ensure that our guests receive exceptional service across various roles, including Box Office, Concession Stand, and Usher duties.
Key Responsibilities:
As a Regal Cinema Service Associate, your essential duties will include, but are not limited to:
- Box Office:
- Efficiently operating the POS system while ensuring accurate handling of cash, credit cards, and other payment methods.
- Promoting and upselling the Premium Viewing Experience options.
- Engaging with guests to provide information and assistance in a manner consistent with our service philosophy.
- Concession Stand:
- Managing the POS system and ensuring the accuracy of cash handling and inventory.
- Promoting the Regal Crown Club program to enhance guest loyalty.
- Preparing and maintaining all concession equipment while adhering to food safety regulations.
- Usher Duties:
- Assisting guests by directing them to their auditoriums and ensuring a smooth entry process.
- Monitoring the cleanliness and safety of the theatre environment.
- Conducting inspections to maintain high standards of picture and sound quality.
Qualifications:
To excel in this role, candidates should possess the following:
- Completion of the cast certification program or progress towards completion.
- Strong communication skills and the ability to engage effectively with guests and team members.
- Basic math skills for accurate cash handling and transactions.
Physical Requirements:
This position requires the ability to stand, walk, and perform various physical tasks throughout your shift. Reasonable accommodations may be made for individuals with disabilities.
Join us at Regal Entertainment, where your contributions will help create memorable experiences for our guests.