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Lead Quality Assurance Specialist
2 months ago
Circle is a financial technology company at the forefront of the emerging internet of money, where value can flow freely and securely. We're seeking a highly skilled Lead Quality Analyst to join our Compliance Operations Scaled Services team.
Key Responsibilities- Develop and improve the quality program to ensure quality reviews are completed efficiently.
- Partner with cross-functional stakeholders to enable the Compliance Quality program to be agile and adaptable.
- Assist the Manager, Compliance Quality Control and Assurance with ensuring all accountabilities are met and quality reviews are completed within agreed timeframes and SLAs.
- Collaborate with Risk, Compliance, outsourced vendors, L&D, WFM, and Ops Excellence to create effective partnerships.
- Engage with outsourced partners and vendors to drive increased quality performance and output.
- Assist with scaling the Compliance Quality program.
- Contribute to the effective delivery of Scaled Services OKRs for each half.
- Ensure effective communication and reporting for enhanced visibility across the business.
- Perform quality reviews on AML processes, including KYC onboarding, periodic reviews, transaction monitoring alert reviews, investigations, and sanctions alert reviews.
- 7+ years of experience in financial crimes compliance, with a minimum of 1 year in a quality role.
- B.A./B.S. degree; quantitative or technical degree a plus.
- Strong organizational, analytical, written, and verbal communication skills.
- Ability to maintain a strong operational focus with the ability to manage time-sensitive workflows across competing priorities.
- Experience analyzing large transactional data sets, proficiency in SQL preferred.
- CAMS, CFCS, or CFE certification is a plus.
- Exceptional attention to detail, with the ability to identify and address potential issues and risks.
- Experience and comfort working in an ever-changing industry and the flexibility to quickly react to changing demands.
- Organized, detailed, proactive, self-motivated, collaborative, multi-tasker, and creative.
- Proven ability to excel in a fast-paced environment.
- Ability to prioritize workloads and ensure tasks are completed timely.
- High integrity and ability to handle confidential information.
- Experience/familiarity with Slack, Apple MacOS, and GSuite.
- Competitive base pay range: $90,000 - $120,000.
- Annual bonus target: 12.5%.
- Equity and benefits, including medical, dental, vision, and 401(k).
- Discretionary vacation policy.
- 10 days of paid sick leave per year and 11 paid holidays per year in the U.S.
Circle is committed to creating an inclusive financial future with transparency at our core. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
