Patient Services Liaison

4 weeks ago


Oceanside, California, United States Vista Community Clinic Full time
About Vista Community Clinic

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic dedicated to advancing community health and hope by providing access to premier health services. Our mission is to deliver high-quality care in a comprehensive and compassionate setting.


Job Summary

We are seeking a highly motivated and enthusiastic Patient Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our patients and customers.


Responsibilities

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Key responsibilities include:

  • Greeting patients and responding to inquiries in a professional and courteous manner
  • Verifying insurance eligibility and processing paperwork
  • Performing financial and eligibility screening for clinic programs
  • Printing daily schedules and confirming next-day appointments
  • Completing paperwork and forms as needed for patients
  • Making follow-up appointments and communicating with patients
  • Rescheduling and mailing letters to patients as needed

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • One year of customer service experience
  • Bilingual English/Spanish skills
  • CPR certification

Preferred Qualifications

Experience with Practice Management and Electronic Health Records systems is a plus. Additionally, proficiency in Microsoft Office products, specifically Word and Excel, is required.


Competitive compensation and benefits package available for eligible employees.



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