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Bowling and Events Team Lead

2 months ago

Lincoln, Nebraska, United States Round1 Full time
Job Summary

We are seeking a highly motivated and experienced Bowling and Events Team Lead to join our team at Round1. The successful candidate will be responsible for leading the Bowling Department, ensuring operational consistency, and meeting marketing and sales goals.

Key Responsibilities
  • Department Leadership: Lead the Bowling Department, ensuring daily duties are completed and staff are trained and equipped to meet sales and marketing goals.
  • Customer Service: Provide exceptional customer service, promoting and selling bowling games and memberships, and ensuring a positive experience for all customers.
  • Operational Management: Manage the bowling pinsetter system, perform lane maintenance, and conduct opening and closing duties for the department.
  • Staff Supervision: Directly supervise department leads, ensuring they are in compliance with established store policies, procedures, and sales goals.
  • Training and Development: Provide operational and customer service training for BO employees at all levels, ensuring they are equipped to meet sales and marketing goals.
  • Marketing and Promotions: Assist the Marketing Department with ideas to increase store traffic and contribute to an effective working environment.
  • Confidentiality: Maintain confidential discussions of employees' increases, promotions, or transfers.
  • Problem-Solving: Report all irregular issues and problems to store management for solutions.
  • Facility Maintenance: Assist in ensuring the facility is always clean and organized.
Requirements
  • Age: Must be 21+ years of age to apply.
  • Education: Some college preferred, but not required. Minimum high school diploma or equivalent required.
  • Experience: Previous experience in retailer/restaurant/customer service required. Previous experience in bowling or game center highly desirable.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Local traveling by car is required.