Pizza Delivery Customer Experience Coordinator
5 days ago
About Our Mission:
At RPM Pizza, our mission is to create smiles by making lives easier. We believe in providing exceptional customer service and building strong relationships with our customers and team members.
Job Description:
As a Customer Service Representative, you will play a critical role in achieving our mission by providing excellent customer service and support to our team. You will be responsible for handling customer inquiries, resolving issues, and providing a positive experience for our customers.
What We Offer:
- A competitive hourly rate ($15-$18 per hour) based on location and experience
- Flexible hours and opportunities for advancement
- Medical, dental, vision insurance available after 30 hours/week for 9 months
- 401K program available
- Opportunities for professional development through RPM Pizza College
- A fun and dynamic work environment
Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide excellent customer service and support to our team
- Work collaboratively with colleagues to achieve sales and customer satisfaction goals
- Develop strong relationships with customers and build a loyal customer base
Requirements:
- Must be 16 years of age or older (with a work permit in some areas)
- Strong communication and basic math skills
- Outgoing and positive attitude with strong verbal skills
- Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds
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