Service Advisor Professional
3 weeks ago
About Us:
We are Peoria Ford, a leading automotive dealership in the heart of Illinois. We pride ourselves on providing exceptional customer service and a welcoming work environment.
Salary Range: $60,000 - $80,000 per year
Job Description:
The ideal candidate will be responsible for providing top-notch customer service to our valued clients. This includes greeting customers promptly, obtaining vehicle information, and clearly communicating any issues or recommended maintenance.
You will also be tasked with determining and recommending maintenance based on vehicle age, mileage, and history, as well as preparing accurate estimates for labor and parts. Additionally, you will establish follow-up times, monitor progress, and ensure final invoices reconcile with work performed.
As a key member of our team, you will be expected to possess excellent communication skills, both written and verbal. You must be able to effectively explain completed work and charges to customers, ensuring complete satisfaction.
Requirements:
- Past experience as a service advisor, assistant lane manager, or service consultant
- Proven record of achieving exceptional customer satisfaction
- A very energetic personality and a desire for long-term career growth
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Benefits:
- Medical, dental, and vision insurance
- 401K plan + match
- Paid time off and vacation
- Growth opportunities
- Continued training to maintain skills
- Bonus opportunities
- Paid sick leave
- Life insurance
- Employee vehicle purchase plans
- Employee assistance program / access to mental health resources
- Health reimbursement account
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