Patient Access Representative Senior

3 weeks ago


Moosic, Pennsylvania, United States Geisinger Health System Full time
Job Summary

We are seeking a highly skilled and experienced Patient Access Representative Senior to join our team at Geisinger Health System. As a key member of our Access Team, you will be responsible for providing exceptional patient care and support, ensuring a seamless and efficient experience for our patients.

Key Responsibilities
  • Coordinate and perform front-line office activities to ensure effective and efficient patient care.
  • Register incoming patients, verify demographics, and monitor patient wait times.
  • Communicate with patients and staff to ensure timely resolution of accounts and maintain high regard for confidentiality.
  • Process multi-channel messages, perform medical record maintenance, and release records as needed.
  • Assist with referrals, pre-certifications, and patient recall and reschedule lists.
  • Collaborate with the clerical/Patient Access team to ensure productivity and quality performance expectations are met.
Requirements
  • High School Diploma or Equivalent (GED)
  • Minimum of 2 years of related work experience
  • Certification(s) and License(s) as required
About Us

At Geisinger Health System, we are committed to providing exceptional patient care and service. We value our employees and offer a range of benefits, including healthcare benefits, vision, dental, and domestic partner benefits. We are an affirmative action, equal opportunity employer and welcome applications from diverse candidates.



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