Business Systems Analyst

4 weeks ago

South San Francisco, California, United States Mindlance Full time
Job Summary

As a Business Systems Analyst at Mindlance, you will play a critical role in supporting both Medical Affairs and Field Medical requirements processes for in-house developed or purchased IT systems. You will work closely with business partners and within IT to understand and shape the strategic drivers and tactical needs to deliver an intuitive, scalable, and stable experience. This role requires strong agile skills, especially the capability to function as a Business Systems Analyst and Scrum Master.

Key Responsibilities:
Establish yourself as a thought partner with internal customers
Conduct 1:1 or group interviews and planning and facilitating workshops and end-user working sessions to surface requirements
Support the successful implementation of technical solutions by providing business process analysis, design, strategic vision, best practice research, detailed requirements definition, user-centric functional design, vendor evaluations, systems assessments, and user acceptance testing facilitation
Support business partners on the development of Organizational Change Management (OCM) deliverables
Participate in roadmap discussions and vendor assessments
Keep management apprised of developments through clear and timely communication
Collaborate with Project Managers, Architects, Engineers, Developers, and Designers on scope, solutions, constraints, and risks
Analyze, document, and advise on current and future business process models
Analyze and document high-level requirements (scope) and use Agile methodology to document Epics and user stories with clear acceptance criteria
Demonstrate an enterprise mindset and ensure work is not being done in silos
Be a systems thinker and look at the big picture while determining the best solution

Requirements:
7+ years business systems analysis and support experience with various types of Software Development Life Cycle methodologies in an enterprise IT environment
Proven agile mindset and Scrum methodology experience working in both a Scrum Master and Business Systems Analyst capacity
Strong experience with documenting Epics, User Stories, and spikes using a Scrum tool such as JIRA is a must. Confluence knowledge is a plus
Ability to independently handle complex problems and work in a cross-functional environment with multiple stakeholders
Ability to rapidly understand business requirements and communicate business expectations to cross-functional technology development teams
Strong presentation and meeting facilitation skills
Strong analytical and problem-solving skills
Advanced English language skills, including Listening, Reading, Writing, and Speaking
Demonstrated ability to quickly learn the business in unfamiliar areas
Demonstrated leadership skills and ability to directly mentor others
Ability to work Pacific Standard Time business hours

Preferred Qualifications:
5+ years' experience in Biotechnology or Pharma
Demonstrated experience collaborating effectively across multiple customers and IT functions
Large project implementation experience in a matrixed IT organization

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