Banquet Server

15 hours ago

Aurora, Colorado, United States The Benson Hotel & Faculty Club Full time
Job Title: Banquet Server

We are seeking a skilled and enthusiastic Banquet Server to join our team at The Olympia Companies. As a Banquet Server, you will play a vital role in providing exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities:
  • Assist with the setup of banquet rooms and event spaces, including arranging tables, chairs, linens, place settings, and decorations according to event specifications.
  • Ensure that all necessary equipment, utensils, and silverware are clean, polished, and properly arranged, and that audiovisual equipment and lighting are set up and operational.
  • Greet guests warmly upon arrival, escort them to their assigned tables, and provide assistance with seating as needed.
  • Take food and beverage orders from guests, using suggestive selling techniques to promote additional items or upgrades.
  • Serve food and beverages to guests promptly and accurately, following established service standards and presentation guidelines.
  • Anticipate guests' needs and preferences and provide personalized service and attention to ensure a memorable and enjoyable dining experience.
  • Respond promptly and courteously to guest inquiries, requests, and concerns, and resolve any issues or complaints with empathy and professionalism.
  • Clear tables, remove used dishes and utensils, and replenish supplies as needed throughout the event to ensure a clean and orderly dining environment.
  • Assist with event breakdown and cleanup tasks, including removing linens, folding chairs, and dismantling decorations.
  • Complete post-event cleaning and sanitation procedures to maintain cleanliness and hygiene standards in banquet areas.
Requirements:
  • Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.
  • Serving and or set up experience preferred; must be of legal age in order to serve alcohol, per state law.
Benefits:
  • We offer health insurance, ensuring access to quality medical care when needed.
  • Dental and vision insurance are provided to promote overall health and wellness.
  • Our 401K program includes a matching component, empowering employees to save for retirement with added company support.
  • Flexible Spending Accounts (FSAs) for medical expenses and childcare expenses offer tax-advantaged savings options.
  • Additionally, team members enjoy seven paid holidays throughout the year, providing well-deserved time off to recharge and spend with loved ones.
  • Our paid time off benefit provides flexibility to take time off for vacation, personal needs, or illness while still receiving their regular pay.
  • Team members can also take advantage of travel discounts at our portfolio of hotels.

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