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Customer Service Representative

2 months ago

Dunkirk, New York, United States Giant Food Full time
About Giant Food

Giant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly and generating annual sales of over $5 billion. With a rich history dating back to 1936, the company has grown to over 160 stores across D.C., Maryland, Virginia, and Delaware.

Our Mission

At Giant Food, our mission is to be the most trusted and loved local food retailer in our community. We strive to provide our customers with a wide selection of products, excellent customer service, and a convenient shopping experience.

Why Work at Giant Food?

We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth. Our associates are our greatest asset, and we invest in their development through training programs, education assistance, and recognition for their hard work.

Our Values

We value our relationships with our customers, associates, and community partners. We are committed to being a good neighbor and supporting local causes through donations and charitable efforts.

Job Summary

We are seeking a Customer Service Representative to join our team as a PT Courtesy Clerk-Bundler. In this role, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales goals.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Support the sales team in achieving sales goals, including restocking shelves, facing merchandise, and maintaining visual displays.
  • Assist customers with carrying groceries and other items to their vehicles.
  • Perform other duties as assigned by management.