Assistant Store Leader
6 days ago
At Big Red Liquors, we pride ourselves on offering an incredible selection of products, vast product knowledge, and superior customer service as a resource in the communities we serve. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.
**Estimated Salary:** $55,000 - $70,000 per year
Job Responsibilities:
The successful candidate will have the opportunity to contribute to the following key areas:
- Providing prompt and courteous customer service, responding to customer inquiries, and resolving any issues promptly and professionally.
- Developing and maintaining strong relationships with customers, vendors, and community partners, with a focus on building trust and fostering loyalty.
- Supervising and mentoring team members, providing coaching and feedback to ensure they meet performance expectations and achieve their goals.
- Maintaining accurate records and reports, and analyzing data to inform business decisions and drive continuous improvement.
Key Skills and Qualifications:
The ideal candidate will possess the following skills and qualifications:
- A bachelor's degree in business, marketing, or a related field, or equivalent experience in sales, customer service, or retail management.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers at all levels.
- Proven experience in a leadership or management role, with a track record of achieving sales targets and improving customer satisfaction.
- Ability to lift up to 50 pounds, stand for long periods, and move quickly and safely around the store.
Benefits:
We offer a comprehensive benefits package, including competitive pay, quality training, travel mileage reimbursement, 401(k) with company percentage match, access to HSA, paid vacation, holidays, and sick leave, and a benefits package including medical, dental, vision, and life insurance.
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