Application Specialist

4 days ago


Fargo, North Dakota, United States Rhino Tool House Full time
About Rhino Tool House

Rhino Tool House is a leading industrial solutions provider with over 30 years of experience serving the manufacturing segment. Our team of experts takes a consultative approach to improve our clients' profitability through innovative solutions that boost productivity, enhance quality metrics, and optimize factory ergonomics.

About the Role

We are seeking a highly skilled Application Specialist to join our team in Fargo, ND. This full-time position will involve working closely with our clients to support equipment installations, troubleshoot assembly torque tools, and develop trusted relationships with client personnel and colleagues.

Key Responsibilities
  • Support client equipment installations and ongoing troubleshooting of assembly torque tools and related equipment.
  • Provide exceptional customer relations through prompt and professional assistance with technical requests and issues.
  • Develop and maintain trusted relationships with client personnel and colleagues.
  • Program equipment with various software suites.
  • Serve as the primary point of contact for initial equipment commissioning and ongoing support.
  • Participate in bi-weekly design meetings to discuss project status and pipeline.
  • Build relationships with vendor partners.
  • Collaborate with colleagues to achieve shared goals.
Requirements
  • 2-year technical degree or equivalent factory experience.
  • Familiarity with lockout/tag out procedures and heavy industrial plant safety protocols.
  • Knowledge of PLC, intelligent sockets, 2D vision systems, DC power tool repair, and diagnostics.
  • Ability to analyze and develop KPI reports using Excel and PowerPoint.
Preferred Skills
  • Bachelor's Engineering degree.
  • Prior industrial or manufacturing factory experience.
  • Knowledge of hoists, bridge crane systems, torque arms, and lift assists.
Compensation Package
  • 401(k) plan with company match.
  • PTO.
  • Health and Group life insurance.
  • Vehicle and gas allowance.


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