Resource Navigator

3 weeks ago


Santa Fe, New Mexico, United States The Food Depot Full time
Job Title: Bilingual (English/Spanish) Resource Navigator

At The Food Depot, we are seeking a highly motivated and detail-oriented Bilingual (English/Spanish) Resource Navigator to join our team. As a key member of our Navigation Program, you will play a vital role in mitigating food insecurity and poverty in nine northern New Mexico counties.

Job Summary:

The successful candidate will be responsible for:

  • Researching and maintaining knowledge of available community resources and assisting community members in connecting to those resources
  • Building relationships with partner organizations and collaborating to provide wraparound services
  • Utilizing software solutions for case sharing, data collection, and tracking
  • Initiating contact with eligible individuals, conducting intake assessments, and effectively communicating with program participants and partners
  • Maintaining professional relationships with program participants, partners, and community service providers
Responsibilities:

The Bilingual (English/Spanish) Resource Navigator will be responsible for:

  • Providing navigation and case management services to at-risk populations
  • Knowledge of governmental and community-based services available to assist community members across the lifespan
  • Excellent customer service skills, strong oral and written communication skills, and strong computer skills
  • Ability to work independently with minimal supervision and handle emotional situations in a sound and professional manner
  • Ability to share and obtain required information in a confidential, professional, and efficient manner
Requirements:

To be successful in this role, you will need:

  • Bilingual (English/Spanish) skills
  • A degree in Social Work, Human Services, Criminology, Health Administration, Medical Records, Education, or a related field
  • Experience providing navigation or case management services to at-risk populations
  • Knowledge of governmental and community-based services available to assist community members across the lifespan
Work Environment:

The Bilingual (English/Spanish) Resource Navigator will work in a variable environment, conducting both indoor and outdoor activities with a varying environment specific to each setting. The position requires travel by car to other facilities within The Food Depot's service area, using a fleet vehicle.

This is a drug-free workplace, and the successful candidate will be required to pass a NM Early Childhood Education and Care Department background check.



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