Sales Associate
4 weeks ago
We are seeking a highly motivated and experienced Sales Associate to join our team at Kate Spade New York. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities- Client & Service Expert
- Achieve individual sales goals and develop strong product knowledge across all categories.
- Ensure exemplary customer service by delivering the ultimate Kate Spade experience.
- Develop a personal connection with guests through effective use of selling skills.
- Leadership Presence
- Achieve personal sales goals and extensive product knowledge.
- Partner with Store Manager and Assistant Manager to elevate selling culture and initiate business-driving events in store.
- Building Brand Equity
- Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customer.
- Build strong relationships with clients as a brand ambassador of the company.
- Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
- Adhere to all company policies and procedures with honesty and integrity.
- Operational Excellence
- Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
- Strong Communication Skills
- Proven Ability and Contribution to an Elevated Selling Culture
- Elevated Sense of Personal Style
- Minimum 2-3 Years' Experience in Luxury Goods or a Comparable Retail Environment
- Bachelor's Degree in a Related Field (Preferred)
- Drive for Results
- Customer Focus
- Creativity
- Interpersonal Savvy
- Learning on the Fly
- Perseverance
- Dealing with Ambiguity
Kate Spade New York is part of the Tapestry portfolio, a global house of brands powered by optimism, innovation, and inclusivity. We are committed to creating a diverse and inclusive work environment that values and respects all employees.
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