Care Management Assistant

3 days ago


Wilmington, North Carolina, United States Vaya Health Full time
About the Role

Vaya Health is seeking a highly motivated and compassionate Care Management Extender to join our team. As a Care Management Extender, you will play a vital role in supporting our care managers in delivering high-quality, person-centered care to our members.

Key Responsibilities
  • Perform general outreach, engagement, and follow-up with members to ensure their needs are met.
  • Coordinate services and appointments, including arranging transportation and providing education on members' chronic conditions.
  • Engage in health promotion activities, such as providing education on environmental risk factors and promoting wellness and prevention programs.
  • Share information with the care manager and other members of the care team on the member's circumstances.
  • Provide and track referrals, and assist members in obtaining and maintaining community-based resources and social support services.
  • Participate in case conferences and support the care manager in assessing and addressing unmet health-related resource needs.
Requirements
  • High school diploma or GED required.
  • Must be at least 18 years of age and trained in Tailored Care Management.
  • Must meet one of the following requirements: lived experience with an I/DD or TBI, certified peer support specialist, parent or guardian of an individual with an I/DD or TBI, or two years of paid experience performing similar functions.
Preferred Qualifications
  • Certified PSS (Peer Support Specialist) and/or WRAP (Wellness Recovery Action Plan) Facilitator.
What We Offer

Vaya Health is an equal opportunity employer and offers a competitive salary and benefits package. This is a non-exempt position eligible for overtime compensation.

Apply now by visiting our Career Center at https://www.vayahealth.com/about/careers/.



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