Restaurant Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Restaurant General Manager to lead our team at Taco Bell. As a Restaurant General Manager, you will be responsible for the overall success of the restaurant, including customer satisfaction, financial performance, and employee satisfaction.
Key Responsibilities- Customer Satisfaction/Product Quality: Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
- Financial: Develop and drive restaurant annual operating plan, analyze sales, labor, inventory, and controllables, and take corrective action to meet or achieve margin and sales growth targets.
- Operations: Ensure that facilities and equipment are maintained to Company standards, monitor inventory, food preparation, and order fulfillment daily to ensure adherence to Company standards.
- Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning and execution, performance management, compensation, employee relations issues, and provides hands-on training for management staff.
- Knowledge and Skill Requirements: Delivers excellence in customer service, is fully aware of customer needs, and ensures that they receive quality products and service.
- Team Leadership: Supervises others and efficiently coordinates their work, delegates tasks to the most appropriate member of staff, and provides clear direction and authority.
- Business Savvy: Identifies problems quickly, assertively develops and implements solutions, and manages restaurant flow to ensure customer satisfaction.
- Team Development: Identifies appropriate staff development needs and action plans, ensures time is available for crew development, and provides resources for development.
- Educational Attainment/Experience Requirements: High school diploma or GED, supervisory experience in either a food service or retail environment, and proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
Disclaimer: The list of requirements, duties, and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change.
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