Service Technician

1 month ago


Little Rock, Arkansas, United States Panasonic Full time
Job Summary

We are seeking a highly skilled Service Technician to join our team at Panasonic. As a key member of our maintenance team, you will be responsible for performing routine maintenance, diagnosis, and repair of refrigeration, heating, and air-conditioning systems.

Key Responsibilities
  • Perform prescribed routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
  • Develop first-line customer relations and identify potential sales opportunities.
  • Manage truck inventory, order, receive, bill out, and maintain parts responsibly with minimal waste.
  • Complete necessary documents and electronic communication in a thorough, accurate, professional, and timely manner.
  • Utilize hand-held devices to complete necessary paperwork and invoicing requirements.
  • Systematically utilize mirror and flashlight to check all joints, install PVC drain pipe with minimal supervision, set and trim cases, install and adjust glass doors and frames, use temperature sensors, use brazing and soldering techniques, and determine proper coil layout in complex boxes.
  • Accurately identify pipe size and fittings by sight, perform system refrigerant and oil conversions, and test oil during conversion.
  • Identify, troubleshoot, and correctly size thermostatic expansion valves.
  • Working knowledge of pressure regulators as they pertain to pressurized gases, refrigerant flow controls, TEV troubleshooting and replacement, and tracing complex schematic diagrams.
  • Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD's, all system defrost types, recovery setup, torch setup, compressor operating parameters, conventional refrigeration system layout, and parallel rack system layout.
  • Demonstrate a working knowledge of gauge, scale, recovery, ECM, shaded pole, PSC, three-phase motors, compressor operating parameters, oil differential pressure valves, and oil level controls.
  • Detect and repair leaks on conventional systems and parallel racks, solder with copper-to-brass and copper to steel, conduct compressor diagnosis and replacements, troubleshoot and repair more complex service calls, check/adjust oil management system and compressor oil level control.
  • Serve as a mentor to other technicians and lead HVAC/R PM programs.
Requirements
  • High School Diploma/GED
  • 7 years of experience in the field or 5 years with certification from a technical school (external candidates)
  • 3 years as a certified technician with completion of OJT & Skills Assessment (internal candidates)
  • Valid Driver's License and safe driving record
  • Physical ability to walk distances, bench, and crouch, climb ladders, work at high elevations, and lift/carry objects up to 50 pounds
  • Excellent verbal and written communication skills, detail-oriented, and highly motivated
  • Strong mechanical aptitude, including knowledge of basic maintenance tasks and use of hand tools
  • Ability to work nights and/or weekends as required
  • Working knowledge of basic refrigeration and/or commercial refrigeration and HVAC (preferred)
  • Strong leadership and business acumen
  • EPA 608 Universal Certification
  • Superior decision-making ability and paperwork skills


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