Customer Service and Administrative Assistant

4 weeks ago


Jeannette, Pennsylvania, United States LP Aero Plastics Inc. Full time
Customer Service and Administrative Assistant

LP Aero Plastics, Inc. is seeking a skilled Customer Service and Administrative Assistant to support our customer service and administrative departments. The ideal candidate will have strong customer service and administrative skills, with proficiency in Microsoft Office and CRM software.

Responsibilities:
  • Assist with daily orders and respond to customer inquiries regarding our product and service line
  • Process sales transactions and develop marketing materials
  • Process and assist with orders placed by the US military
  • Perform sales and production data entry, assist with purchasing and other general administrative tasks
  • Utilize CRM software (Salesforce), accounting software (Intuit Quickbooks), and inventory control software (Fishbowl Inventory) to manage customer relations, inventory, and financial data
Requirements:
  • Strong customer service and/or administrative assistant background preferred
  • Proficiency with Microsoft Office and general computer skills
  • Knowledge of/experience with CRM software (Salesforce) and accounting software (Intuit Quickbooks) strongly desired
  • Experience with inventory control software (Fishbowl Inventory) is a plus
  • Knowledge of or experience working in the aviation industry is a plus
  • High school diploma or equivalent preferred
  • Must be authorized to work in the United States
  • Potential to travel 1-3 times per year for industry trade shows
Preferred Skills/Qualities:
  • Exceptional communication and organizational skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to multitask effectively


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