Evening Client Care Specialist

4 days ago


Avon, Indiana, United States Care To Change LLC Full time
Job OpportunityWe are seeking a skilled Evening Client Care Specialist to provide exceptional customer service to our clients. In this role, you will be responsible for answering calls, greeting guests, preparing session rooms, closing the office, scheduling appointments, and reviewing paperwork.

Key Responsibilities:
  • Respond to a high volume of inbound calls and emails in a timely and professional manner
  • Identify customer needs and provide solutions using premade scripts and best practices in customer service techniques
  • Document all customer interactions and maintain accurate records
  • Meet personal and team performance requirements
  • Attend team meetings during the day as scheduled
Requirements:
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure and prioritize tasks effectively
  • Highly organized with the ability to manage time and projects efficiently
About Care To Change LLC:

We are a dynamic company dedicated to providing exceptional customer service to our clients. Our team is passionate about making a positive impact and delivering outstanding results. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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