Evening Client Care Specialist
4 days ago
Key Responsibilities:
- Respond to a high volume of inbound calls and emails in a timely and professional manner
- Identify customer needs and provide solutions using premade scripts and best practices in customer service techniques
- Document all customer interactions and maintain accurate records
- Meet personal and team performance requirements
- Attend team meetings during the day as scheduled
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure and prioritize tasks effectively
- Highly organized with the ability to manage time and projects efficiently
We are a dynamic company dedicated to providing exceptional customer service to our clients. Our team is passionate about making a positive impact and delivering outstanding results. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Evening Client Care Specialist
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