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Fitness Center Representative
2 months ago
We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130+ clubs and growing. Our mission is to provide an exceptional member experience through superior customer service and cleanliness.
Essential Duties and Responsibilities- Provide an exceptional customer service experience.
- Responsibilities include:
- Check members into the system.
- Take prospective members on tours and assist with the new account sign-up process.
- Facilitate needed updates to member accounts.
- Respond to member questions and concerns in a timely and professional manner.
- Detailed cleaning in all areas of the facility.
- Close shift for the business day.
- Create a bank deposit for the next day.
- Exceptional customer service skills.
- Positive mental attitude.
- Customer service background preferred.
- Punctuality and reliability are a must.
- Diplomacy in all interactions.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Ability to work 3rd shift (overnights).
- Will occasionally encounter commercial cleaning products during shift.
- Free Planet Fitness Black Card Membership.
- Employee Assistance Program (EAP) for free and confidential access to counseling resources.
- Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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