Customer Service Specialist
3 days ago
As a Customer Service Specialist at Steve Yang - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. With excellent interpersonal skills and a passion for delivering top-notch service, you will establish strong relationships with customers, provide prompt and accurate assistance, and market suitable insurance products and services.
Key Responsibilities
- Evaluate customer needs and preferences to offer tailored solutions.
- Respond to customer inquiries and resolve issues efficiently.
- Collaborate with team members to develop effective sales strategies and drive business growth.
Requirements
- A minimum of 1 year of sales experience or equivalent.
- Proven track record of meeting sales targets and exceeding customer expectations.
- Excellent communication and problem-solving skills.
What We Offer
- A competitive hourly rate plus commission/bonus structure.
- Paid time off (vacation and personal/sick days).
- Growth potential and opportunities for advancement within the agency.
Estimated Salary: $45,000 - $65,000 per year
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