Customer Service Specialist

3 days ago


Houston, Texas, United States Steve Yang - State Farm Agent Full time
Job Overview

As a Customer Service Specialist at Steve Yang - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. With excellent interpersonal skills and a passion for delivering top-notch service, you will establish strong relationships with customers, provide prompt and accurate assistance, and market suitable insurance products and services.

Key Responsibilities
  • Evaluate customer needs and preferences to offer tailored solutions.
  • Respond to customer inquiries and resolve issues efficiently.
  • Collaborate with team members to develop effective sales strategies and drive business growth.

Requirements
  • A minimum of 1 year of sales experience or equivalent.
  • Proven track record of meeting sales targets and exceeding customer expectations.
  • Excellent communication and problem-solving skills.

What We Offer
  • A competitive hourly rate plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Growth potential and opportunities for advancement within the agency.

Estimated Salary: $45,000 - $65,000 per year

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