Customer Service Specialist
3 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Licensed Customer Service Representative. In this role, you will be responsible for providing exceptional service to clients, answering questions, and resolving issues in a timely and professional manner. As an important member of our team, you will have the opportunity to learn and grow within the insurance industry, developing valuable skills and contributing to the success of our agency.
About Us:
Our agency is committed to delivering outstanding service to our clients, building long-term relationships, and making a positive impact in our community. We believe in empowering our team members to take ownership of their work, make informed decisions, and drive results. We offer a competitive $45,000 - $65,000 per year salary, opportunities for career advancement, and a supportive work environment that fosters personal and professional growth.
Responsibilities:
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Educate clients on various insurance options, recommending tailored solutions to meet their unique needs.
- Maintain accurate records, collaborate with colleagues, and contribute to achieving shared goals.
Requirements:
- A Property & Casualty license is required.
- Excellent communication and problem-solving skills are essential for success in this role.
- You must be proactive, organized, and able to multi-task effectively.
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