Automotive Industry Expert

2 days ago


Dearborn, Michigan, United States Percepta Full time
Job Opportunity in Dearborn, MI

We are seeking an Automotive Industry Expert to join our team in Dearborn, MI. As a Concierge Customer Service Representative, you will provide exceptional member experiences in every interaction, while building relationships with members and providing outstanding support through innovative technological solutions.

Key Responsibilities:
  • Provide insightful advice and direct support to members in need, diagnosis of issues, and resolution with teaching and guidance.
  • Partner with legacy app owners for troubleshooting and resolution.
  • Research and resolve billing or payment issues.
Requirements:
  • High school diploma required; Associate or bachelor's degree is a plus.
  • 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing.
  • Excellent communication skills – both verbal and written.
Salary Range: $16.00 - $22.00 per hour (based on experience)

We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development. Join our diverse and community-minded organization, where we strive to create a work environment that promotes physical, mental, and financial wellness.



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