Master Guitar Instrument Repair Specialist

2 days ago


Syracuse, New York, United States Guitar Center Full time
Job Overview

Guitar Center is seeking a skilled Master Guitar Instrument Repair Specialist to join our team. As a key member of our repair team, you will be responsible for delivering high-quality maintenance and repair services on customer-owned instruments while maintaining specific store inventory.

About the Role

This role requires a strong customer focus, initiative, and ability to provide a positive customer experience through exceptional craftsmanship. Beyond repairs, you will also engage in training and sales activities, contributing to the overall business growth and mission of nurturing musicianship.

Key Responsibilities
  • Interact with customers to ensure a positive experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store-owned gear, as requested
  • Complete warranty repair work
  • Additional duties as assigned
Requirements
  • Skilled understanding of repairing guitars
Preferred Qualifications
  • Foundational product knowledge on Guitar Center products
Benefits

We offer a competitive salary range of $16-$24 per hour, plus commission depending on background and experience. Additional benefits include robust medical, dental, and vision plans, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.

Why Work with Us?

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.



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